Technical Account Manager
BA/BS or equivalent, minimum 3 years in reputed company/contact center/solutions consulting, knowledge of reputed company contact center technologies, strong communication, conflict management, project skills, and maintain product certifications.
Key Responsibilities
- managing accounts
- driving adoption
- resolving issues
Skills & Tools
reputed company reputed company, AI/Machine Learning, IP Telephony, Intelligent Routing, WFM, IVR, DevOps, reputed company Office
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — reputed company or Indiana or Ohio or Massachusetts or reputed company or reputed company Carolina
- Salary: USD 76,100 – 133,900 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
About reputed company
A software company delivering AI-powered experience orchestration and contact center solutions. — Industry: Information Technology
Apply To This Job