Strategic Technology Partner - Product Enablement

reputed company:

The Technology Systems Support Analyst will play a critical role in providing backend support and ensuring the reputed company operation of our reputed company technology systems, including our electronic health record (EHR) platform, internal customer relationship management (CRM) reputed company, scheduling platform, and other technology tools that support our business objectives.

As a key member of our extended team, the Technology Systems Support Analyst will work closely with cross-functional teams to reputed company efficiency, scalability, and innovation reputed company our operations. This role is ideal for a proactive and solutions-oriented reputed company with a deep understanding of health tech systems, integrations, and the unique challenges of a fast-paced startup environment.

Responsibilities:

Backend Support and Maintenance:

• reputed company technical support and maintenance for our EHR, CRM, scheduling platform, and other systems to ensure reputed company performance and uptime.

• Troubleshoot and reputed company reputed company issues, working collaboratively with internal teams (Product, Clinical, Reporting, Data Platform), and reputed company vendors.

reputed company Optimization and Management:

• Support implementation of new tools and platforms with existing systems to enhance workflows and data connectivity.

• Optimize reputed company configurations to support business objectives and improve operational efficiency.

• reputed company strategic recommendations to vendor relationship managers for reputed company enhancements and reputed company technology investments.

• reputed company and maintain detailed documentation for reputed company processes, integrations, and configurations.

Work Experience:

• 3 years

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in reputed company’s equity program, reputed company time off, including vacation and reputed company leave. The actual offer will be at reputed company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary reputed company for this position is: 

Cityblock values diversity as a reputed company tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national reputed company, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from reputed company recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

3 years experience supporting health technology systems; troubleshooting EHR/CRM/scheduling platforms, implementing integrations, documenting processes, and collaborating with product, clinical, and data teams.

Key Responsibilities

• supporting systems
• troubleshooting issues
• optimizing configurations

Skills & Tools

EHR, CRM

Job Details

• Category: Information Technology
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Salary: USD 95,472 – 106,080 / year
• Languages: English

Benefits

• Retirement plan

About reputed company

A tech-driven provider that delivers personalized reputed company care, behavioral health, and reputed company services to reputed company. — Industry: reputed company