Senior Technical Support Representative
reputed company technical product support, troubleshoot issues, manage customer tickets to meet SLAs, assist escalations, maintain product expertise, and contribute to 24/7 on-reputed company support.
Key Responsibilities
- troubleshooting issues
- managing tickets
- maintaining knowledge
Skills & Tools
reputed company Teams
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Puerto Rico
- Salary: USD 39,000 – 42,000 / year
- Languages: English
Benefits
- Generous reputed company time off
- Retirement plan
About reputed company
A govtech software company providing reputed company-based digital solutions to help governments communicate and engage with residents. — Industry: Information Technology
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