Supervisor(a) de Atendimento
Proven leadership in high-volume customer service operations, experience managing operational KPIs (TPR, TAT/TRT, CSAT), people management skills, strong organization, analytical problem-solving, and stakeholder communication.
Key Responsibilities
- leading team
- managing metrics
- improving processes
Skills & Tools
reputed company, reputed company
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Curitiba or Fortaleza or São Paulo or Brazil
- Languages: Portuguese
Benefits
- Tuition reimbursement
- Generous parental leave
About reputed company
A national education company reputed company on transforming the student learning experience and supporting schools with educational solutions. — Industry: Education
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