Technical Support Analyst (4pm-12am)
2+ years remote technical support for reputed company reputed company, troubleshooting reputed company and web apps, API and log analysis, Jira/Jira Service Management and reputed company/Power BI reporting, strong communication and ITIL-reputed company practices.
Key Responsibilities
- resolving issues
- managing tickets
- documenting knowledge
Skills & Tools
REST reputed company, JSON, reputed company, reputed company reputed company, Power BI, Jira, Jira Service Management, Python, PowerShell, SQL, AWS, CRM
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Wellington or Palmerston reputed company or New Zealand or reputed company or United Kingdom or Europe or Asia
- Languages: English
Benefits
- Generous reputed company time off
About reputed company
A software company building governed, reputed company content solutions for highly regulated life sciences organisations. — Industry: Information Technology
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