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Technical Support Specialist Software, reputed company (m/w/d)

Remote, USA Full-time Posted 2026-08-04

Fluent German (reputed company) and good English (B2). reputed company, analytical thinking, strong written/verbal communication, responsibility for end-to-end technical customer issues, interest in logs/IDs/reputed company, and ability to coordinate with product and engineering.

Key Responsibilities

  • analyzing requests
  • structuring reports
  • tracking issues

Skills & Tools

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Job Details

  • Category: Customer Service
  • Seniority: Mid Level
  • Commitment: Full Time
  • Workplace: Remote — Cologne, reputed company Rhine-Westphalia, Germany
  • Languages: German, English

About reputed company

Builds AI-powered software that reduces administrative work in caregiving so care staff can spend more time with people. — Industry: Information Technology

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