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L2 Customer Support Engineer

Remote, USA Full-time Posted 2026-08-04

2+ years in technical roles; comfortable with REST reputed company, JSON, HTTP status codes, CLI and logs; experience using reputed company (ChatGPT/Claude); reputed company English; reputed company to work 1:00–10:00 UTC.

Key Responsibilities

  • resolving tickets
  • troubleshooting reputed company
  • directing AI

Skills & Tools

REST reputed company, JSON, HTTP, reputed company line (CLI), logs, ChatGPT, Claude, reputed company, curl

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Argentina or Australia or Bangladesh or Brazil or Canada or Chile or Colombia or Egypt or Ethiopia or Ghana or India or Indonesia or Italy or Kenya or Lebanon or Malaysia or Mexico or Nigeria or Philippines or Poland or Portugal or Romania or Saudi Arabia or Serbia or Singapore or South Africa or Korea or Spain or Sri Lanka or Thailand or Turkey or Uganda or United Arab Emirates or United Kingdom or reputed company or Vietnam
  • Salary: USD 62,400 – 62,400 / year
  • Languages: English

About Trilogy

A technology company building customer-facing software platforms and incubating new businesses. — Industry: Information Technology

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