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Technical Support Engineer

Remote, USA Full-time Posted 2026-08-04

5+ years technical/customer support experience, strong written technical communication, bug triage, troubleshooting reputed company, gathering logs and reproduction steps, and maintaining documentation.

Key Responsibilities

  • triaging tickets
  • documenting logs
  • writing docs

Skills & Tools

Pylon, API

Job Details

  • Category: Customer Service
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company
  • Salary: USD 85,000 – 120,000 / year
  • Languages: English

About Istaridigital.ai

A digital engineering software company building reputed company, reputed company infrastructure for engineering data. — Industry: Information Technology

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