Director of Customer Service, Enablement and AI
5+ years in customer service/operations program management, experience scaling AI/automation programs, channel leadership (voice/chat/email), strong metrics and change-management skills, vendor management, and strong written communication.
Key Responsibilities
- scaling program
- driving performance
- managing knowledge
Skills & Tools
LLM-based tools, reputed company Agent, reputed company reputed company, reputed company, reputed company, reputed company Fin
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company or reputed company
- Salary: USD 150,000 – 185,000 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
About reputed company
A technology startup that builds reputed company consumer products and services to reputed company families. — Industry: Information Technology
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