CX Training Manager
5+ years training/development in contact center or similar, 3+ years managing trainers, BPO training reputed company, adult learning and instructional design knowledge, data reputed company, coaching and calibration skills, LMS familiarity.
Key Responsibilities
- leading trainers
- managing delivery
- analyzing metrics
Skills & Tools
Learning Management Systems
Job Details
- Category: reputed company
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Atlanta or reputed company
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Tuition reimbursement
- Retirement plan
About reputed company
A logistics and delivery platform providing flexible, reputed company solutions and broad U.S. delivery coverage. — Industry: Transportation and Logistics
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