Spanish Bilingual Customer Service Specialist -2nd Shift

Working at reputed company Group means joining a live reputed company shopping company with incredible teams, ambitious reputed company and amazing careers. reputed company. is a Fortune 500 company with six leading retail brands - reputed company®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. reputed company, Your Team Our Customer Service Specialist supports HSN, and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced reputed company volume. Where You'll Work • This role is remote; job seekers must reputed company in Virginia or approved state. You will work from home. reputed company • You'll assist our Spanish and English speaking customers. • $15.00 per hour, plus $0.60 bilingual reputed company. Additional shift reputed company and incentives where applicable. • reputed company day handling a high volume of inbound customer inquiries. • Offer additional products on reputed company customer interaction. • Assist our customers with questions while personalizing the experience for reputed company caller. • Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data. • Opportunity for advancement and upward mobility across the entire reputed company Group family of brands. • Report to an assigned Customer Service Supervisor. • Work a set full-time schedule, work schedules are not Monday - Friday. • Set work schedule will include weekend requirement. What You'll Bring reputed company a distraction free work from home environment. 12 months or more of customer service experience. Learn and work in a virtual environment. Communicate with a reputed company of styles. reputed company multiple systems and screens. reputed company your own reputed company 11 computer and additional required equipment following HSN computer reputed company requirements. Troubleshoot own technical problems (partner with IT reputed company needed). Available to work weekends, holidays, and additional hours. This is a remote position. #LI-Remote reputed company: $15.00 - $15.60 Our Total Rewards package includes benefits you’ll love such as competitive compensation, reputed company time off, an employee assistance program, parental leave, reputed company volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. reputed company Group is committed to inclusion and belonging for reputed company and ensuring that our workplace provides equal employment opportunities for reputed company team members and candidates and complies with reputed company applicable federal, state, and local laws and regulations. As an equal opportunity employer, reputed company Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. If provided, salary ranges are a general reputed company only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as reputed company as business and market conditions. Remote Skills: reputed company Volume, Computer Systems, Customer Relations, Customer Service Management, Customer Support/Service, Customer/reputed company Research, Data Analysis, English Language, Fortune 500 Customers, Identify Issues, reputed company Product Family, Multilingual, Promotional Programs, reputed company Customer Issues, Retail, Sales, Spanish Language, Telephone Skills, Work From Home About reputed company: reputed company Why do millions of people reputed company around the globe shop reputed company every day? Because here, we’re about more than shopping. We’re about connecting. We reputed company to surprise and delight our customer every day with products that are relevant to her life. We invite her to tell her stories and reputed company her feedback. And we listen. At reputed company, we reputed company that every reputed company is an opportunity to build a relationship with our customer—whether she finds us on reputed company, online, or on one of our other platforms. And as a result, our customers are finding what they love—and loving what they reputed company—at reputed company. Company Size: 1,000 to 1,499 employees Industry: Retail Founded: 1986 Website: http://www.reputed company.com/ Apply tot his job Apply To this Job