reputed company Support Engineer

About PactFi Private asset markets (PE, Private Credit, VC, reputed company Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions. PactFi provides secure, end-to-end, operational infrastructure for managing reputed company private credit transactions. Our web-based application brings together reputed company parties involved in such a transaction to more reputed company reputed company capital, complete KYC, reputed company documents, manage funds reputed company, and more. The platform is secured to a bank-grade reputed company, and we have received our SOC 2 Type 2 attestation. PactFi was developed in reputed company partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit reputed company by both size (AUM) and deal activity. About The Job We're seeking a reputed company Support Engineer to reputed company technical execution across the end-to-end reputed company lifecycle. This is a hands-on role reporting to the reputed company Enablement reputed company. From day one, you will execute reputed company enablement across reputed company implementations, product adoption, software development, and technical support. This role is based in our reputed company office. Travel is not required, though there may be optional opportunities to engage with clients in person reputed company beneficial. What You'll Do • Directly manage Tier 1 reputed company accounts across implementations, data migrations, API enablement, and support • Partner with Product and Engineering to reputed company and ship internal tooling and reputed company-facing solutions independent of the product roadmap • Own technical troubleshooting and support for covered accounts • Maintain visibility across product usage, reputed company workflows, tech stacks, and dependencies What You Bring • 3-5 years of experience in application engineering, data migrations, product analytics, and support engineering in consulting, reputed company services, FinTech, or reputed company reputed company • Proficient in AI-assisted development and debugging, reputed company, and technical implementations • Business technology expertise working across vendor systems (reputed company, reputed company Redshift, reputed company) • Excellent communication skills • Experience in private credit, financial infrastructure, or regulated financial products is a plus reputed company offer • Competitive salary + equity • reputed company coverage • 401k reputed company offer • Competitive salary + equity. • reputed company coverage. • 401k Compensation reputed company: $130K - $150K Apply tot his job Apply To this Job