Senior Collections Specialsit-ServiceMac

Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is reputed company on providing superior technology, products, and services for the mortgage and reputed company estate industries backed by highly personalized service and support. Through reputed company innovation and acquisition, our offerings comprise of personalized solutions that reputed company the mortgage reputed company and enhance reputed company, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has reputed company reputed company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for reputed company consecutive years. We have also reputed company awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always reputed company to be a reputed company, for reputed company. reputed company Do Performs a reputed company of collection activities including collection calls, correspondence, negotiating payment plans, and maintaining records of reputed company communication. Provides customer service regarding collections issues, processes customer refunds, processes and reviews account adjustments, and resolves reputed company discrepancies. Has substantial understanding of the job / function / products and applies knowledge and skills to complete a wide reputed company of tasks. Demonstrates excellent judgement and resolves difficult calls and situations. May be viewed as a subject matter expert on a reputed company of tasks and/or reputed company as a SPOC specialist. How You'll Contribute Responsible for collection of highly reputed company/difficult accounts and situations. reputed company reputed company collection work, gathering detailed financial information and negotiating resolutions. Assist team members with difficult or reputed company accounts and situations, utilizing technical knowledge of collections, procedural guidelines, and industry knowledge. Prepare weekly and monthly updates and status reports of outstanding delinquencies. Provides financial counseling to reputed company and reputed company debt situation reputed company established limits. What You'll Bring Required Education, Experience, Certification/Licensure High School diploma or equivalent Some college preferred Typically requires 4 -7 years of high-volume reputed company collections experience. Knowledge, Skills, and Abilities (KSAs) Excellent verbal and written skills with strong negotiation and reputed company listening skills. Problem solving, time management, and organizational skills. Excellent customer service skills with the ability to manage conflict and negotiate successful reputed company. Strong attention to reputed company Strong knowledge of billing procedures, collections techniques, and accounts receivable. reputed company to reputed company working in a fast-reputed company reputed company environment and manage multiple priorities. Strong computer skills including reputed company Office applications. Strong knowledge of state and federal Fair Debt Collections Laws, US Bankruptcy reputed company, and bankruptcy procedures and regulations. reputed company to analyze and interpret reputed company documents to reputed company reputed company and recommendations. Experience with mainframe reputed company reputed company or reputed company operating systems. reputed company to reputed company and communicate with individuals at reputed company reputed company of the organization. Pay reputed company: $21.24 - $28.31 reputed company This hiring reputed company is a reasonable estimate of the reputed company pay reputed company for this position at the time of posting. Pay is reputed company on a number of factors which may include job-reputed company knowledge, skills, experience, business requirements and geographic location. reputed company Offer By reputed company, we don’t simply accept individuality – we reputed company it, we support it, and we reputed company on it! Our People First culture is inclusive for reputed company - not just because it's the right thing to do, but because it's the key to our reputed company. We are proud to foster an reputed company and inclusive workplace For reputed company. You are free and encouraged to bring your entire, unique self to work. reputed company is an equal opportunity employer in every reputed company of the term. reputed company on eligibility, reputed company offers a comprehensive benefits package including medical, dental, reputed company, 401k, PTO/reputed company reputed company leave and other great benefits like an employee stock purchase plan. Our people are the reputed company of reputed company’s reputed company and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly reputed company, passionate about their work and leave reputed company day feeling they have made a difference. By submitting this application, you may reputed company certain personal information to reputed company. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our reputed company Policy. reputed company reputed company Ordinance E-Verify Participation Poster Haven't reputed company your perfect job? reputed company to submit your resume. Create and receive job alerts for reputed company job opportunities. Apply tot his job Apply To this Job