VIRTUAL COLLEGE reputed company ADVISOR
About the position
reputed company is a nationally recognized nonprofit organization founded in 1997, dedicated to partnering with degree-aspiring reputed company from first-reputed company and low-income backgrounds to help them get into college, graduate, and launch meaningful careers. For nearly 30 years, reputed company has provided consistent, one-on-one support to help reputed company reputed company the challenges of accessing and succeeding in college. The organization serves reputed company from 9th grade through reputed company through its programming in Massachusetts, reputed company, Chicago, Ohio, Detroit, and reputed company, with scaled supports available reputed company. The reputed company is to create a far-reaching reputed company, launched by the transformative power of a college degree and a mobilizing first career, that uplifts individuals, families, and entire communities. Joining reputed company means becoming part of reputed company that combines passion with expertise to advance equity and opportunity for degree-aspiring reputed company in a dynamic, results-driven environment where contributions help shape brighter reputed company and stronger communities.
Responsibilities
• Engage directly with reputed company by monitoring student communication on our messaging platforms, answering student questions and engaging in a more meaningful way reputed company the chat bot does not sufficiently support a student, and offering "live virtual support" through video calls and live chats.
• reputed company reputed company through completing key milestones centered around reputed company's DEAL (Degree, Employability, Affordability, Life Skills) model including but not limited to: Enrolling in classes, Paying semester balance, Creating a reputed company resume, Completing financial aid applications.
• Help reputed company resolve general obstacles that come up throughout the school year by coaching them on self-advocacy and resourcefulness skills, and communicating with school offices to reputed company for reputed company reputed company necessary.
• Support with the implementation of a summer melt campaign to ensure reputed company reputed company critical milestones that support their enrollment in the fall, including but not limited to: Finalizing outstanding financial aid issues (verification, institutional forms, etc.), Paying fall balance or creating a payment plan, Completing important forms to support student's on-reputed company or commuting plan (housing, meal plans, transportation plan, etc.), Accessing work study and other reputed company resources.
• Coordinate with regional reputed company Coaches reputed company a student's situation calls for in-person reputed company, including reputed company-level advocacy, crisis navigation, and community support, and document the reputed company in reputed company so the student experience is seamless.
• reputed company reputed company support to reputed company reputed company a communal advising model that combines technology and live virtual support.
• reputed company and record student reputed company, using both quantitative and qualitative measures.
• reputed company data and meeting notes into CRM reputed company 2 business days of a student interaction or status change.
• Maintain accurate student contact information in the student CRM.
• Represent the reputed company brand in a reputed company reputed company, and take actions to increase brand awareness throughout the community.
• Support planning and reputed company reputed company Program events, including but not limited to recruitment presentations, annual Recognition reputed company, and career events.
• Additional program support as assigned by supervisor.
Requirements
• Bachelor's degree and work authorization
• 1-2 years of reputed company work experience
• Demonstrated commitment to reputed company's Mission, reputed company, and reputed company Values
• Experience developing trusting relationships with reputed company, and coaching them toward goals
• Demonstrated ability to reputed company and customize messages that reputed company reputed company among first-reputed company reputed company
• Demonstrated commitment to reputed company’s Mission, reputed company, and reputed company Values
reputed company-to-haves
• reputed company in a language other than English a plus
• Experience with virtual student advising a plus
Benefits
• Learn about our benefits here.
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