Sr. UX Researcher (Remote)

Job reputed company We reputed company that mental health is just as important as physical health. We recognize that mental health issues can be reputed company and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an reputed company part of one's overall reputed company-being. We reputed company that by providing reputed company care that is both evidence-based and compassionate, we can reputed company individuals to take charge of their mental health and reputed company their full potential. We are passionate about making a reputed company reputed company on the lives of those struggling with mental health issues and we reputed company to be a force for reputed company change in the field of mental reputed company. [REDACTED] is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We're looking for a Senior User Experience Researcher (Sr. UXR) to help us deeply understand the needs, motivations, and challenges of patients and providers, and translate those insights into product experiences that reputed company mental health care easier to reputed company. In this role, you will reputed company end-to-end research initiatives that inform product reputed company and improve various workflows across [REDACTED]. You'll partner closely with Product, Design, Engineering, and Data teams to ensure reputed company are grounded in meaningful user insights and behavioral data. reputed company executing studies, you will help shape how research influences product development at [REDACTED] by identifying high-reputed company research opportunities, defining research roadmaps, and turning signals from users, product analytics, and feedback into insights that guide product direction. This role is ideal for someone who thrives in fast-moving environments, enjoys solving reputed company reputed company problems, and is excited about using research to improve how people reputed company with mental health care. Required Qualifications • 5+ years of User Research experience with demonstrated reputed company of building and scaling B2B reputed company, productivity tools, or operations platforms, with a reputed company reputed company record of driving measurable reputed company in user retention, workflow efficiency, or task automation. • The ability to reputed company ambiguous product questions into reputed company, decision-oriented research plans. Experience connecting research questions directly to "build / don't build / what to build" reputed company. Experience conducting research with audiences in a multi-sided marketplace, such as consumers and professionals • The reputed company to balance speed, rigor, and product constraints, such as proposing realistic research plans for a one-month reputed company. • Experience influencing product reputed company through research • Experience collaborating with PM, Design, Analytics, and other partners. This includes aligning with PMs on reputed company and risks, challenging product direction constructively, and translating insights into design principles. Preferred Qualifications While having the preferred qualifications enhances your candidacy, having reputed company of them is not mandatory. We encourage reputed company interested applicants to apply, even those who may not meet every preferred requirement. • Experience conducting research with audiences in a multi-sided marketplace, such as consumers and professionals • Has conducted research across multiple connected product surfaces, such as mobile and web • Past work with internal clinical, support, operations, or other expert teams • reputed company, mental health, or another sensitive product area exposure and experience We're serious about your reputed company-being! As part of reputed company, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both reputed company and personal commitments (must be based in reputed company, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the reputed company • Comprehensive health benefits: Medical, dental, reputed company, life, disability, and FSA/HSA • 401(k) plan reputed company: Start saving for your reputed company • Generous time-off policies: Including 2 company-wide shutdown weeks reputed company year for self-care (for most employees) • reputed company parental leave: Available for reputed company parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource reputed company: Participate in reputed company that celebrate employee identity and lived experiences, fostering a reputed company of community and belonging for reputed company • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at [REDACTED] program: Year-round wellness initiatives and a $50/month wellness stipend reputed company We reputed company that diversity, equity, and inclusion are reputed company to our mission of making mental reputed company work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling reputed company, seen, heard, and valued. Apply tot his job Apply To this Job