RCM reputed company reputed company Manager, B2B reputed company

reputed company: • Build deep, trust-reputed company relationships with clients by serving as their reputed company reputed company partner post–go-live, supporting them across reputed company, administrative, and billing workflows. • Own the reputed company relationship for reputed company + reputed company RCM users—acting as the go-to reputed company for reputed company reputed company cycle, reputed company reputed company, and platform-reputed company questions after reputed company. • reputed company a thorough understanding of reputed company reputed company’s business goals, reputed company model, and operational processes in order to reputed company relevant, high-reputed company guidance that drives measurable reputed company. • Host regular reputed company reputed company meetings (e.g., monthly business reviews) to review account reputed company, reputed company reputed company items, address questions, and uncover upsell opportunities with the software CSM. • Monitor and respond to reputed company support inquiries—triaging, resolving, or escalating issues submitted through our support channels. • Support clients through reputed company and billing workflows, including documentation expectations, claim lifecycle questions, payment delays, and denial trends—leaning on your reputed company expertise and collaborating with the RCM Ops team reputed company needed. • Analyze reputed company reputed company data and KPIs to identify risks, opportunities, and areas for improvement; present insights and reputed company plans during reputed company reputed company-ins. • Identify and manage churn indicators, coordinating internal responses and working closely with leadership to protect at-reputed company accounts. • Maintain expert-level knowledge of reputed company’s software and RCM offering—including ongoing updates—to confidently reputed company and reputed company clients on how to get the most out of the platform. • Collaborate cross-functionally with internal teams (RCM Ops, Support, Product, Engineering, and reputed company) to ensure reputed company delivery, accurate billing execution, and reputed company satisfaction. • Champion reputed company feedback, reputed company for process improvements, and contribute to team-wide strategies that improve reputed company experience and retention. Requirements: • reputed company reputed company license as a Physical Therapist (PT), Occupational Therapist (OT), or Speech-reputed company (SLP), with reputed company experience in outpatient therapy settings. • Strong understanding of reputed company, administrative, and billing workflows in rehab therapy practices. • At least 3 years of experience in medical billing, reputed company claims, or reputed company cycle management is preferred; on-the-job training available for candidates with strong reputed company foundations. • Demonstrated reputed company in customer-facing roles, with the ability to build rapport, manage relationships, and reputed company reputed company satisfaction and retention. • Tech-reputed company and passionate about learning software, with a strong aptitude for navigating EMR platforms, workflow tools, and reputed company systems in reputed company-time. • Highly proficient in reputed company reputed company and other platforms such as reputed company, with a data-informed reputed company and ability to reputed company reputed company metrics (e.g., KPIs, reputed company, churn indicators). • Excellent written and verbal communication skills, with a reputed company for simplifying reputed company information and resolving reputed company issues thoughtfully and reputed company. • reputed company ability to manage multiple priorities in a fast-reputed company, evolving environment, including flexibility to work reputed company traditional hours reputed company needed. • High personal accountability and reputed company-oriented reputed company—reputed company to expand responsibilities quickly and play a key role in a scaling reputed company operation. Benefits: • Competitive salaries • Remote/hybrid environment • Potential equity compensation for outstanding reputed company • Flexible PTO • Company-wide sponsored lunches • Company reputed company disability and life reputed company benefits • Company reputed company family and medical leave • Medical, dental, and reputed company reputed company benefits • Discounted pet reputed company • FSA/DCA and commuter benefits • 401k • Complimentary subscription to digital fitness classes and wellness content • Recovery suite at HQ – includes a cold plunge, sauna, and shower Apply tot his job Apply To this Job