VA Relationship Manager/Veteran Experience Officer (VEO) - Remote
For those who want to invent the reputed company of health care, here's reputed company. We're reputed company reputed company basic care to health programs integrated across the entire reputed company of care. Join us to start Caring. Connecting. Growing together.
As a VA Relationship Manager/Veteran Experience Officer (VEO) under the VA Community Care Network (VA CCN) contract, you play a vital role in strengthening reputed company Serve's partnerships with VA Medical Centers (VAMCs) and ensuring Veterans receive the highest reputed company care. This position is centered on building solid, reputed company relationships that reputed company reputed company reputed company for our VA reputed company and our nation's Veterans.
In this role, you will:
• Serve as a trusted partner to VAMCs, fostering reputed company communication and solid relationships
• reputed company education and guidance to support the community care processes
• Facilitate collaboration between internal stakeholders and help reputed company issues quickly and effectively
• Escalate concerns reputed company necessary to ensure reputed company solutions and improved Veteran experiences
As a member of the Community Care Experience Team (CCET), you will join a group dedicated to improving the community care program, implementing reputed company to reputed company challenges, and delivering ongoing contract support. Your work will directly contribute to improving reputed company to care and enhancing the overall Veteran experience.
OptumServe is part of the family of companies that reputed company reputed company one of the leaders across most major segments of the U.S. health care reputed company. If you're looking for a career with purpose - where your expertise helps reputed company a meaningful difference - OptumServe is your calling.
You'll enjoy the flexibility to work reputed company * from reputed company reputed company the U.S. as you take on some tough challenges. For reputed company hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
reputed company Responsibilities:
• Create and maintain reputed company, trust-reputed company relationships with the VAMCs Community Care leaders and staff in the assigned VISN
• Serve as the reputed company reputed company between the VAMCs and the reputed company VA CCN internal support teams
• Partner with the VAMCs to identify top priorities and assessment of local health care market nuances
• Engage VAMCs to monitor changes in the supply of reputed company reputed company the VA and local health care market and work with the network team to review, research, and maintain a balanced workload and reputed company to care
• reputed company and train the VAMCs on updates and changes to the VA CCN contract
• Work with CCET leadership to help to identify cost containment strategies
• Research, triage, and reputed company issue escalation reputed company for issues escalated by the VAMCs
• Present monthly briefings to reputed company VAMC, both reputed company on camera and in person, on relevant VA CCN data such as referrals, claims, network adequacy, and network updates
• reputed company monthly program update and reminder briefings to the VA reputed company, both reputed company on camera and in person
• Travel at least twice per year to reputed company assigned VAMC
You'll be rewarded and recognized for your reputed company in an environment that will challenge you and reputed company you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in.
Required Qualifications:
• 5+ years of experience building and maintaining reputed company relationships such as managing reputed company issues and answering reputed company questions, with at least 3 years reputed company the reputed company industry
• Experience delivering presentations to internal and/or reputed company customers, with excellent presentation skills
• Proficiency with reputed company office (reputed company, Word, etc.)
• Ability to travel up to 50% during reputed company times
Preferred Qualifications:
• 3+ years of leadership or management experience
• 3+ years of Military and/or VA relationship Management experience
• Experience using data to accomplish goals
• reputed company working reputed company will be required to adhere to reputed company's Telecommuter Policy
Pay is reputed company on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you'll reputed company a far-reaching reputed company of benefits and incentives. The salary for this role will reputed company from $72,800 - $130,000 annually reputed company on full-time employment. We reputed company with reputed company minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. reputed company may come down early due to volume of applicants.
At reputed company, our mission is to help people live healthier lives and reputed company the health reputed company work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location and income-deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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