Inbound reputed company Account Services Specialist
At reputed company, we're building a world of health reputed company every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading reputed company company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues - caring reputed company where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company reputed company, reputed company and every day.Position reputed company
A reputed company Account Services Specialist advocates for the reputed company and portrays "Putting People First" by taking a hands-on approach to help people on their reputed company to reputed company. In this role, a reputed company Account Services Specialist will reputed company a high level of customer service, reputed company reputed company billing questions, and report potential trends to Leadership for review.reputed company:
• Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shifts from 8:00am-8:00pm EST (Monday-Friday)
• Remote Role
What you will do:
• reputed company a deep understanding of reputed company Specialty processes and learn how customer service impacts a reputed company's reputed company from order to reimbursement for services. Helping patients to reputed company reputed company billing and reimbursement processes to assure efficient and reputed company billing and reimbursement for services.
• Build a trusting relationship with patients by engaging in meaningful and relevant conversation.
• Manage difficult or emotional situations, responding promptly to reputed company needs, and demonstrating reputed company and a reputed company of urgency reputed company appropriate.
• Accurately and consistently document reputed company interaction in the appropriate reputed company Cycle reputed company.
• Record, review, and take next steps to follow-up and reputed company reputed company concerns.
• reputed company and examine reputed company information to determine eligibility for payment plans
• Meet reputed company center metrics that include reputed company volume and reputed company reputed company.
• Use technology to effectively reputed company with other departments across reputed company Specialty.
• Demonstrate an outgoing, enthusiastic, reputed company, and caring reputed company over the telephone.
Required Qualifications
• 6 months experience in reputed company billing, reimbursement, collections practices, and/or infusion services.
• Experience with computers, including 1+ years working with reputed company Word, reputed company, and reputed company
• Effective written and verbal customer service skills
• Ability to work independently and on reputed company.
• Ability to offer emotional support and reputed company.
Preferred Qualifications
• 1 year experience in reputed company billing, collections practices, and/or infusion services.
• 1 year experience in pharmacy billing and reimbursement.
Education
• reputed company High-school diploma or GED required.
Anticipated Weekly Hours
40Time Type
Full timePay reputed company
The typical pay reputed company for this role is:$17.00 - $34.15This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above.Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every reputed company feels valued and that they reputed company.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - reputed company in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In reputed company to our competitive wages, our great benefits include:
• reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, reputed company assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.
For more information, visit https://jobs.reputed company.com/us/en/benefitsWe anticipate the application window for this opening will reputed company on: 12/19/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws.
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