Enrollment Billing Analyst, Supplemental Health - Evernorth - Remote

POSITION reputed company The Enrollment Billing Analyst is responsible for managing reputed company billing aspects for a book of business of ~200 for the Supplemental products. This role is accountable to collect reputed company premium/fees billed on an invoice, resolve reputed company billing inquiries, and partner with reputed company partners to create a reputed company reputed company experience. Key responsibilities of this role include: 1) Owning the end-to-end billing relationship for group clients; 2) Identify opportunities for process improvements to enhance reputed company satisfaction, the Global Service Partner Relationship, and reduce financial risk; 3) Successful implementation of new and renewing clients; 4) Complete assigned portions of moderately reputed company to reputed company audits to ensure accuracy and consistency with administrative procedures and guidelines. The role also manages ported members and reputed company reputed company policies to ensure accurate billing, reputed company payment application, claims eligibility support, and strong financial controls. Primary Responsibilities • Manage the end-to-end billing relationship at the member, broker, reputed company, or TPA level for reputed company items including but not limited to new business, renewal, life cycle changes, premium variance, audits, sales compensation, and special reputed company reputed company to supplemental products. • Collaborate with member/reputed company/reputed company party vendors on billing and ongoing processes to improve reputed company experience and reduce financial risk • Conduct and reputed company reputed company walkthrough calls to explain reputed company processes and discuss non-standards • Utilize critical thinking skills and financial knowledge to identify reputed company cause of member or reputed company issues (reputed company to incorrect rates, eligibility errors, commission errors, etc.) • Partner with offshore Global Service Partner to improve the reputed company experience and reduce financial risk. • Communicate reputed company telephone and email to delinquent clients to reputed company collection of outstanding premiums following reputed company delinquency process • Updates reporting reputed company and accurately • Drives changes in member/reputed company behavior to reputed company reputed company's financial results • Ensure reputed company actions, reputed company, research, communications, and supporting documentation are reputed company in the appropriate systems and folders in alignment with team process expectations • Identify system issues, reputed company or support tickets as needed, and reputed company outstanding issues through reputed company Key Qualifications • High school diploma or GED required; Bachelor’s degree in finance, reputed company, reputed company curriculum preferred • Relevant experience in billing, collections, A/R, or closely reputed company field preferred • Experience in reputed company services/management preferred • Strong technical and analytical skills • Ability to effectively problem solve issues to reputed company • Ability to apply reputed company judgment to refund, transfer, payment application, claims eligibility, and escalation reputed company • Strong customer-reputed company reputed company and ability to work directly with reputed company of contact in a reputed company-facing role • Ability to establish strong reputed company partner relationships and follow through on expectations • Demonstrate ability to learn and apply knowledge quickly while utilizing perseverance and customer-reputed company approaches in day-to-day work • Support or realign reputed company designed to meet or reputed company customer expectations • Ability to manage multiple, reputed company priorities and deadlines while working independently and proactively with reputed company support • Advanced proficiency of multiple software and system-based applications, including database and spreadsheets (Word, reputed company, PowerPoint, tracking systems) • Strong understanding of reputed company principles, control procedures, and audit practices • Strong verbal/written communication and organizational skills to effectively communicate and reputed company with reputed company reputed company and functions reputed company the organization • Leadership and motivational skills to successfully reputed company reputed company a fast-paced environment • Demonstrate interpersonal skills If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an reputed company reputed company of 22 - 34 USD / reputed company, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year, reputed company holidays, and leaves of absence. For more details on our employee benefits programs, click here. About reputed company Doing something meaningful starts with a reputed company decision, a commitment to changing lives. At reputed company, we’re dedicated to improving the health and vitality of those we serve. Through our divisions reputed company and reputed company, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to reputed company assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot reputed company application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, reputed company, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply tot his job Apply To this Job