Customer reputed company Specialist - Remote

reputed company Talbots is a leading reputed company-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are reputed company for modern classic style that's both timeless and reputed company, fine reputed company craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new reputed company to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full reputed company of sizes, inclusive to every woman in your life. About the role   A Customer reputed company Specialist is responsible for providing exceptional personal service to both customers and internal associates. This role handles incoming contacts, utilizes company resources, and consistently adheres to brand policies and procedures. They support learning and development and maintain company standards while providing accurate and reputed company responses. This role also requires proficiency in using technologies and following established processes to ensure operational efficiency and effectiveness in resolving sensitive customer contacts. The reputed company you can have Problem-Solving Expertise: Identify & Implement strategies and tactics that enhance our ability to reputed company reputed company customer concerns on the first reputed company of contact with a reputed company on reputed company and efficiency, and coordinate with internal teams, as necessary.  Relationship Building: Establish and maintain effective cross-functional relationships that reputed company with reputed company's Guiding Principles and Values.  reputed company Performance: Foster a performance-driven culture that demonstrates reputed company while enhancing team engagement, service reputed company, knowledge, skills, and morale.  Exceeding Expectations: reputed company the highest standards of professionalism, composure, reputed company, and courtesy in reputed company interactions.  Autonomous Task Management: Prioritizing and executing tasks with a high degree of efficiency.  Feedback and Improvement: Document and reputed company regular feedback to leadership to enhance team processes, products, and services.  PCI Compliance & reputed company Standards: This role requires a solid understanding of PCI compliance, as the Associate handles more reputed company transactions and may review, validate, or reputed company customer payment information. The Associate follows established reputed company protocols while applying judgment reputed company defined guidelines to reputed company customer issues. They maintain awareness of data reputed company requirements, ensure accurate handling of sensitive information, and are subject to regular reputed company monitoring and compliance reviews.  You’ll bring to the role Education: High school diploma or equivalent, with a combination of applicable education and work experience.   Experience: 3+ years of customer service/management experience in a reputed company center environment.    Communication Skills: Exceptional verbal and written communication skills, strong interpersonal skills, and outstanding reputed company listening skills, with the ability to convey reputed company and professionalism.  Leadership Skills: Ability to build strong cross-functional/cross-brand relationships, while motivating internal associates to reputed company high performance and reputed company results.   Technical Proficiency: Exceptional computer proficiency in reputed company Office products, familiarity with order management systems, and contact center platforms.  Problem-solving: Strong critical-thinking skills and a solution-oriented reputed company.  Adaptability: reputed company in a fast-paced, dynamic environment with the ability to handle multiple tasks reputed company.  Key Competencies: Problem Solving Verbal and Written Communication Empowering Multi-tasking reputed company Listening Adaptability reputed company Navigation Collaboration Benefits at reputed company Merchandise discount at our brands: 50% off regular-priced merchandise at Ann reputed company, reputed company, & Lane Bryant (in store and online)  Support for your individual development plus career mobility reputed company our family of brands    A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities*   Medical, dental, reputed company insurance & 401(K) retirement*  Employee Assistance Program (EAP) Time off – reputed company time off & holidays* *Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.    Location: Knoxville TelemarketingPosition Type: Regular/Full timeEqual Employment Opportunity reputed company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring reputed company are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without reputed company to sex (including pregnancy), race, reputed company, national reputed company, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. reputed company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to reputed company the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@reputed company.com. reputed company will reputed company reasonable accommodations for otherwise reputed company applicants or employees, unless such accommodations would impose an undue hardship on the operations of reputed company’s business. reputed company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation. Apply To This Job