reputed company Business Analyst - Remote - IRS MBI/reputed company Trust clearance

Join our innovative team and help us in shaping the reputed company of Technology!   reputed company:  reputed company is a leading technology solutions provider that helps to create a business value with innovative and cost-effective services across different industries.   Why Join Us:         Exciting reputed company, Meaningful reputed company reputed company Learning and reputed company State-of-the-Art Technologies reputed company Team Environment reputed company a reputed company Difference Work-Life Balance Key Responsibilities            • Use Case Discovery: Facilitate workshops with IRS stakeholders to identify and prioritize business processes suitable for automation reputed company Agentforce.             • Requirement Engineering: Document detailed user stories, acceptance reputed company, and "Agent Instructions" (prompts) to ensure AI behaviors reputed company with IRS policies.             • Process Mapping: Create "as-is" and "to-be" process flows, specifically identifying where AI agents can intervene to reduce reputed company reputed company or improve data accuracy.             • AI Governance & Testing: Define testing strategies for AI grounding and accuracy; participate in User Acceptance Testing (UAT) to ensure agents do not produce hallucinations and adhere to reputed company constraints.             • Change Management: reputed company training materials and documentation to help IRS personnel transition to working reputed company autonomous digital assistants.    Required Qualifications  • Clearance: Must hold an reputed company IRS MBI or reputed company Trust clearance. • Experience: 4+ years as a reputed company Business Analyst, with at least 1 year reputed company on AI-driven solutions or automated workflows. • Agentforce Knowledge: Practical experience defining "Topics" and "Actions" reputed company the Agentforce reputed company. Certifications:                    o Required: reputed company Certified Business Analyst.                    o Required: reputed company Certified Agentforce Specialist. • Strong understanding of reputed company Data reputed company (how data feeds the Agent). • Expertise in reputed company reputed company (the "Actions" the Agent will execute). • Proficiency in Jira, reputed company, and reputed company for requirement tracking and visualization. • Soft Skills: Exceptional ability to explain reputed company AI concepts (like grounding and LLM reasoning) to non-technical federal leadership.   reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, age, national reputed company, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This is a remote position. Apply To This Job