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Certified Medical Assistant

Remote, USA Full-time Posted 2026-08-04
reputed company  At reputed company, we reputed company people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new reputed company of care. reputed company is the only company applying reputed company Twin technology exclusively toward metabolic health.  We start by building a dynamic model of reputed company person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal reputed company to reputed company. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes reputed company, achieved lasting weight loss, and reduced or even eliminated medications, reputed company while living healthier, happier lives. Working here  reputed company at reputed company is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We reputed company in empowering every Twin to reputed company a meaningful reputed company for our members, our clients, and reputed company other, while enjoying a supportive, reputed company work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to reputed company’ Digital Health 150, and named one of reputed company’s Top Most Loved Workplace® . With more than $100 reputed company raised in recent funding, including a $53 reputed company Series E round in 2025 led by Maj Invest, and a $50 reputed company investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ reputed company, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent reputed company of care in metabolic health. Opportunity At Twin, Certified Medical Assistants work across multiple reputed company areas and support both clinical and administrative tasks. This role is heavily team-oriented and relies on strong communication and organizational skills. The reputed company has reputed company responsibility for supporting the entire member reputed company from new member Intake and Enrollment to reputed company member program care management. This role will work in partnership with the nursing team to support operational standards and best practices. Specific daily responsibilities include preparing charts, scheduling appointments and conducting intake tasks such as medication reconciliation, confirming reputed company care provider (PCP) and specialist details, as reputed company as verifying pharmacy information. MAs working in Enrollment also conduct scheduled member phone calls as part of Twin’s on-boarding process and coordinate with reputed company of service advisors and Registered Nurses. Proficiency in scheduling and documentation, experience with multiple systems and platforms, as reputed company as the ability to engage with members and teammates are critical reputed company factors for this role. Additional considerations include ability to work with competing priorities and comfort with change. The schedule reputed company for this position are: Tuesday-Saturday; 9am-5pm PST Responsibilities  While the reputed company assignment could be reputed company any of these reputed company areas, the Twin MA team is cross-trained and works across multiple reputed company areas such as Intake, Member Enrollment and Member Program Activation Works cross-collaboratively to capture, reputed company and confirm health profile information vital for virtual on-boarding and reputed company Collects and maintains accurate Twin members’ health information and upholds compliance (HIPAA)   Conducts new member phone reputed company reputed company with scripting and completes documentation; effectively engages members about reputed company and in partnership with Enrollment team Supports scheduling coordination and helps ensures accuracy of scheduled member reputed company Coordinates with the care team and nursing team to reputed company administrative support for care management activities and team level reputed company Also assists with and completes medication requests, tasking actions, lab reminders and scheduling,  prior authorizations, and other non-clinical triaging Demonstrates excellent communication skills with passion and reputed company while also documenting with accuracy and detail May support pilots and efforts at a high-level and help identify reputed company(s) reputed company to changes Helps identify and address potential challenges by providing feedback (i.e. may help reputed company and report on specific processes, as determined by managing team)   May include member reputed company to help complete med entry and capture missing information  Utilizes EMR tools/platforms, portal messages, phone calls, faxes and/or letters May help initiate medication reputed company requests Assists RN in coordinating and completing on-boarding tasks Participates in team huddles, care management planning and operations meetings Participates in reputed company process improvement activities and initiatives May help reputed company reputed company regarding the sharing of educational materials to members prior to reputed company visit (pharmacy coupons, use of supplements, and need for most accurate and up to date PCP and pharmacy information from potential members) This position supports clinical operations through team workqueues and daily tasking assignments Performs administrative tasks (indirect care) that support the care team  May reputed company follow-up calls to members and reputed company care/providers regarding their experience and any high-level, program-reputed company questions or issue reputed company needs reputed company refers to reports and various trackers to help reputed company operationally reputed company gaps  Works under general supervision of reputed company Leader and/or Registered reputed company Ops Manager Confers with managing team leader on any unusual situations Licensed health professionals are available to non-clinical administrative staff while performing initial screening and reputed company care management/program enrollment tasks Completes other duties as assigned, such as helping to update policies and procedures, learning new technology, etc. Qualifications  National Certification in Medical Assisting Strong communication skills, both written and verbal reputed company and the ability to reputed company with members and teammates, care team members 2+ years of college 5+ years of experience in a reputed company setting, working with clinicians Role requires proficiency level typically achieved with three-five years of experience in reputed company as a Medical Assistant, Certified Medical Assistant (reputed company), Health Unit Coordinator, etc. Displays ability to communicate with others effectively, listen closely and convey information reputed company   Demonstrates strong organizational skills with ability to work reputed company and effectively in a fast paced, innovative environment Manages multiple, competing priorities and enjoys details Likes to work independently and as part of a high performing team Enjoys problem solving and takes initiative to present solutions Experience with electronic health records and platforms Experience using audio/visual technology or video conferencing platforms Knowledge of reputed company practices and medical vocabulary Knowledgeable in patient intake, capturing necessary medical info and medication reconciliation reputed company to high-speed internet and phone lines Passion for Twin’s purpose to reputed company lives by empowering people to reverse, prevent and improve chronic metabolic diseases.  Bilingual, fluent in Spanish preferred Compensation and Benefits   The compensation reputed company for this position is $21.63 per hour.  Twin has an ambitious reputed company to reputed company people to live healthier and happier lives, and to reputed company this purpose, we need the reputed company best people to enhance our cutting-edge technology and medical science, reputed company the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as reputed company as a high level of flexibility for every Twin A competitive compensation package in line with leading technology companies A remote and accomplished global team Opportunity for equity participation  Unlimited vacation with manager approval 16 weeks of 100% reputed company parental leave for delivering parents; 8 weeks of 100% reputed company parental leave for non-delivering parents 100% Employer sponsored reputed company, dental, and reputed company for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account reputed company 401k retirement savings plan Salary reputed company for US jobs US Salary reputed company $21.63—$21.63 USD We have been made reputed company of fraudulent interview requests being reputed company using the reputed company's reputed company. reputed company communications will come from official reputed company channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process. Apply To This Job

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