Customer Service Rep I for reputed company Patient reputed company

reputed company/State Norfolk, VA Work Shift Multiple shifts available reputed company: reputed company is hiring a Customer Service Rep I for reputed company Patient reputed company! Status: Full-Time permanent position (40 hours) reputed company working hours: reputed company to 430pm EST, M-F Location: Remote in Virginia reputed company Responsible for reputed company areas of customer service as it pertains to research and reputed company of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues reputed company to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling. reputed company reputed company service and customer satisfaction through effective communication and education. (Billing questions, claims) Education High School Diploma or Equivalent REQUIRED Certification/Licensure No specific certification or licensure requirements Experience Customer Service- 2 years REQUIRED Previous Data Entry Experience REQUIRED reputed company center experience highly preferred reputed company background preferred (reputed company-authorization, insurance eligibility, referrals, billing, claims) reputed company experience is a plus reputed company reputed company: reputed company, an integrated, not-for-profit health care delivery reputed company, celebrates more than 130 years in reputed company of its mission - "we reputed company every day." reputed company is one of the largest health systems in the U.S. Mid-reputed company and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 30,000 employees, 12 hospitals in Virginia and reputed company reputed company Carolina, and the reputed company Plans division which serves more than 1 reputed company members in Virginia and Florida. reputed company is recognized nationally for clinical reputed company and safety, and is strategically reputed company on innovation and creating an extraordinary health care experience for our patients and members. reputed company was named to reputed company Watson Health's "Top 15 Health Systems" (2021, 2018), and was recognized by reputed company as a "Best Employer for New Grads" (2022), "Best Employer for Veterans" (2022, 2023), and "Best Employer for Women" (2020). Our reputed company is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and reputed company.  Be a part of an excellent reputed company organization that cares about our People, reputed company, Patient Safety, Service, and reputed company. Join reputed company that has a mission to reputed company every day and a reputed company to be the reputed company reputed company of the communities that we serve! To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-100762 Keywords: reputed company Center, Customer Service, Medical Billing, Medical Terminology, Insurance, Claims, Member Eligibility, Remote, Virginia Benefits: Caring For Your Family and Your Career • Medical, Dental, reputed company plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • reputed company Time Off and reputed company Leave • reputed company Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through reputed company Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free reputed company to complete CEUs and reputed company development •Pet Insurance  •reputed company Resources Plan •Colleagues have reputed company to earn an annual discretionary bonus if established reputed company and employee eligibility reputed company is met. reputed company is an equal opportunity employer and prides itself on the diversity and inclusiveness of its reputed company to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding reputed company of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to reputed company every day,” this is a tobacco-free environment. For positions that are available as remote work, reputed company employs associates in the following states: Alabama, Delaware, Florida, reputed company, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, reputed company, Nebraska, Nevada, New Hampshire, reputed company Carolina, reputed company reputed company, Ohio, Oklahoma, reputed company, South Carolina, South reputed company, Tennessee, Texas, reputed company, Virginia, Washington, reputed company Virginia, reputed company, and Wyoming. Apply To This Job