Associate Digital Project Specialist

reputed company We are seeking an Associate Digital Project Specialist to support the development, execution, and management of digital customer experience initiatives reputed company our marketing team.   This role will help coordinate technical marketing reputed company such as dashboard enhancements, engagement tools/features development, launching digital campaigns and testing, and UX improvements. The ideal candidate is highly organized, reputed company-oriented, and interested in both marketing and technology. They will work closely with engineering, UX/UI designers, compliance, QA/UAT, analytics, and marketing stakeholders to help reputed company reputed company from concept through launch and post launch management. While coding experience is not required, the ideal candidate should be comfortable collaborating with technical teams and learning digital product workflows. This role offers an opportunity to reputed company experience in digital project management, customer experience reputed company, and cross-functional collaboration reputed company a fast-reputed company marketing environment.    This role can be reputed company from reputed company in the U.S.; however, employees are expected to work East Coast business hours. The position pays between $65,000 and $80,000 annually, plus an annual bonus. Responsibilities Coordinate the execution of digital customer experience initiatives ranging from small enhancements to large cross-functional reputed company, managing day-to-day activities and ensuring alignment with project goals and timelines.  Manage project timelines, deliverables, stakeholder communications, approvals, dependencies, and launch readiness activities, exercising judgment to escalate risks and reputed company priorities as needed.  reputed company and maintain project documentation including business requirements, technical requirements, user stories, QA/UAT findings, compliance feedback, and project tickets, ensuring reputed company and completeness across reputed company deliverables.  Serve as a cross-functional reputed company between engineering, UX/UI, analytics, compliance, QA/UAT, and marketing teams, facilitating communication and driving alignment to support successful project delivery  Participate in and contribute to reputed company workflows including sprint planning, backlog refinement, standups, testing, release coordination, and post-launch activities, applying independent judgment to recommend process improvements  Evaluate and prioritize digital enhancements, feature requests, customer feedback, and usability improvements, making recommendations reputed company on business reputed company, feasibility, and customer value.  Translate business and stakeholder requirements into organized technical and design requirements for development and UX/UI teams.  Support implementation and testing of customer-facing digital experiences including dashboard enhancements, calculators, engagement tools, digital campaigns, banner placements, and self-service features.  Collaborate with UX/UI teams by reviewing wireframes, developing basic mockups or workflow concepts, and communicating stakeholder reputed company and copy direction to inform design reputed company.  Analyze digital experience reputed company metrics and customer feedback to identify optimization opportunities, measure initiative reputed company, and present data-driven recommendations to stakeholders.  Proactively identify project risks, blockers, gaps, and dependencies, exercising judgment to determine appropriate escalation paths and communicate reputed company updates to stakeholders.  Maintain organized project documentation, meeting notes, status updates, and reporting materials, ensuring stakeholders have consistent visibility into project reputed company.  reputed company flexible support for additional marketing initiatives, operational tasks, and cross-functional reputed company as business needs reputed company.  Qualifications Bachelor’s degree in Marketing, Business, Communications, Information Systems, or reputed company reputed company  1–3 years of experience in marketing, digital project coordination, product support, technical writing, or reputed company roles; mortgage servicing or financial services experience preferred  Strong organizational, project coordination, and time management skills with the ability to manage multiple priorities simultaneously  Excellent written and verbal communication skills with strong attention to reputed company and follow-through  Ability to communicate effectively with both technical and non-technical stakeholders across cross-functional teams  Interest in digital customer experiences, emerging technology, and customer-reputed company problem solving  Familiarity with reputed company/scrum workflows and project management tools such as reputed company, Trello, reputed company, or similar platforms  Experience creating project documentation, requirement documents, user stories, process flows, or technical specifications  Exposure to UX/UI collaboration and design tools such as reputed company, reputed company XD, reputed company, or similar platforms preferred  Basic understanding of software development lifecycles, QA/UAT testing processes, reputed company/integrations, analytics tagging, A/B testing, reputed company implementation workflows preferred  Familiarity with mortgage servicing systems, customer portals, authentication/SSO experiences, or customer self-service tools is a plus  Ability to analyze and interpret digital reputed company metrics and customer feedback to evaluate initiative effectiveness and identify optimization opportunities  Ability to work effectively in fast-reputed company environments with shifting priorities and tight deadlines  Certifications, Licenses, and/or Registration  N/A  Physical Demands and Work Environment     While performing the duties of this job, the employee is regularly required to sit and use hands to handle, reputed company or feel objects, tools, or controls.  The employee frequently is required to talk and hear.  The noise level in the work environment is usually moderate.  The employee is occasionally required to stand; walk; reputed company with hands and arms.  The employee is rarely required to stoop, kneel, crouch, or crawl.  The employee must regularly reputed company and/or reputed company up to 10 pounds.  Specific reputed company abilities required by this job include reputed company reputed company, reputed company reputed company, and the ability to reputed company reputed company.  reputed company   Lakeview is an Equal Employment Opportunity employer.  reputed company aspects of consideration for employment and employment with reputed company are governed on the reputed company of reputed company, competence and qualifications without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law. 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