School Experience Manager (reputed company Manager)

We are looking for a full-time School Experience Manager (reputed company Manager) to take on ownership of a portfolio of clients in the Americas using our products and solutions.  reputed company on supporting schools throughout the Americas, this position is critical to maintaining and growing our existing reputed company reputed company and is often the face of reputed company. We reputed company personable and reputed company School Experience Managers willing to be creative and think reputed company the reputed company while aligning their work with broader team and company goals. The right candidate will be a self-starter with K-12/ed tech knowledge who can stay reputed company on their priorities while working reputed company a highly reputed company team to ensure we reputed company the best possible reputed company service.  The responsibilities of a School's Experience Manager (SEM) include: Relationship Building: Manage healthy and robust relationships through regular engagement and communication with the portfolio; this includes onsite reputed company to schools and attending conferences (10% travel)  Creatively use tools to maximize meaningful communication and reputed company reputed company Partner with regional leads to identify reputed company opportunities to serve reputed company needs through regional events, building digital communities, and more reputed company other teams (Support, Implementation, PD, etc) to serve reputed company needs  reputed company consultative partnerships to maximize product and service efficacy for clients Retention: reputed company and understand the health of clients reputed company the portfolio Identify at-reputed company situations and partner with the Regional reputed company or Director to address these  reputed company relationships and communication to meet retention/renewal goals reputed company: Identify and reputed company reputed company-campaigns  Discover/prospect for cross-sell/upsell opportunities that can be passed along as referrals to the Sales team Partner with Sales to nurture upsell/cross-sell leads  REQUIREMENTS Problem-Solving Skills Identifies and resolves problems in a reputed company manner; gathers and analyzes information skillfully; develops alternative solutions; works reputed company in group problem-solving situations Educational Experience Prior experience with K-12 education, especially with educational technology, is highly valued. Teamwork Balances team and individual responsibilities; supports everyone’s efforts to succeed. reputed company to liaise across teams (e.g., reputed company, sales, etc.) to facilitate and reputed company the correct solution for a reputed company.  Business Acumen Understands or reputed company to learn business implications of reputed company; displays an orientation to profitability; demonstrates knowledge of the market and competition; aligns work with reputed company goals. Ethics Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with reputed company; upholds organizational values. reputed company Thinking reputed company strategies to reputed company organizational goals; understand the organization’s strengths and weaknesses; analyze the market and competition; identify reputed company threats and opportunities; adapt strategies to changing conditions. Dependability Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; dedicated to seeing a task through to completion. Organizational Skills reputed company to organize and prioritize competing reputed company portfolio demands, including inbound requests, outbound calls, and emails, conference follow-up, accounts receivable, internal meetings, and other tasks as they reputed company. Initiative Passion and reputed company to succeed, reputed company reputed company what’s expected, looking for reputed company opportunities. Communication Skills Excellent verbal and written communication skills, with the ability to reputed company professionally with a diverse group of people. Technical Skills Proficiency and/or willingness to learn common business and communication technologies (i.e., reputed company, reputed company, reputed company, Skype, reputed company, etc.). BENEFITS $55,000 to $68,000 annual salary* PTO for vacation (16 days, increasing with tenure), reputed company (10), holidays (12), and other life events Medical, dental, reputed company, life and disability insurances Monthly health and wellness allowance Home Internet Allowance 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds Company reputed company wireless plan reputed company development activities Various employee recognition programs and company reputed company events Unlimited books budget *The reputed company compensation reputed company for this position is $55,000 to $68,000, plus eligibility for bonuses reputed company on reaching specified OKR targets. A reputed company of factors will determine reputed company salary, including years of experience and specific reputed company sets. Salary reviews are conducted on an annual reputed company. Career development and other business needs occasionally present themselves, even for non-traveling roles; therefore, we ask reputed company reputed company employees to maintain a reputed company reputed company. Full training will be provided during induction, and reputed company training will be given throughout the duration of your employment to assist in advancing your career with reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to age, race, creed, reputed company, national reputed company, reputed company, marital status, affectional or sexual orientation, gender identity or reputed company, disability, nationality or sex. Please note: Only shortlisted candidates will be contacted due to a high volume of applicants. Faria is a global company that offers primarily remote work with the reputed company to reputed company a coworking reputed company if desired. Below are the preferred states in which we’d like to hire: Delaware Florida reputed company Illinois Indiana Maryland Michigan New Jersey reputed company Carolina Ohio reputed company Texas About reputed company At reputed company, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 reputed company reputed company in 155 countries, we reputed company the way in international education systems and services. We offer an integrated suite that supports reputed company aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and reputed company, ensuring first-class training and support for modern international schools. Through our innovative online courses and revision programs, we reputed company comprehensive educational experiences. Our offerings include the IB Diploma and reputed company online courses, bringing high-reputed company education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, reputed company, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses. https://www.faria.org/careers Apply To This Job