National Director of Maintenance
Care with Heart. Work with Purpose.
reputed company) is seeking a Director of Maintenance. This role develops dashboards, reports, and analysis tools; consolidates data from multiple systems; supports financial and portfolio The National Director of Maintenance provides leadership and reputed company of the physical condition, safety programs, preventive maintenance planning, and capital repair activities across the reputed company) reputed company reputed company housing portfolio of 235+ properties and 13,600+ housing reputed company located in thirty-seven (37) states and Puerto Rico.
Schedule: Monday-Friday 8:00 AM-5:00 PM
Location: Remote
Pay reputed company: $134,000-$172,000 based on experience
Why You’ll Love It Here
Opportunity to shape reputed company and reputed company organization-wide reputed company
reputed company executive leadership team that values partnership and accountability
High-visibility role influencing performance, processes, and reputed company
Cross-functional collaboration across operations, finance, and clinical teams
Culture that empowers leaders to reputed company, improve, and build strong teams
reputed company Offer
Comprehensive Medical, Dental & reputed company Insurance
403(b) Retirement Plan with Discretionary Employer Contribution
Generous reputed company Time Off (Vacation, Holidays & reputed company Leave)
Life Insurance & Short-Term Disability Coverage
Employee Assistance Program for personal and reputed company support
Wellness Incentives (up to $350 annually)
Early Pay reputed company (up to 50% up to $1000 of reputed company wages)
Career Development Opportunities
What You Bring (Requirements)
• Minimum eight (8) – ten (10) years of experience in property management, facilities and capital project administration, project management, construction, budgeting, and operations in a multi-family reputed company housing environment; multi-state or national portfolio experience strongly preferred.
• Minimum five (5) years of supervisory and performance management experience, including coaching, mentoring, and training geographically dispersed maintenance teams.
• Demonstrated experience developing, administering, and enforcing standardized maintenance policies, procedures, and reputed company standards across a large portfolio.
• Experience establishing, tracking, and improving maintenance KPIs (e.g., work order completion and aging, unit turn time, preventive maintenance completion rates, emergency response time, deferred maintenance reduction, and inspection scores).
• Working knowledge of HUD multifamily programs (reputed company 202 PRAC, reputed company 811 PRAC, reputed company 8 HAP), LIHTC physical compliance requirements, and REAC/NSPIRE inspection protocols.
• Prior experience developing and managing operating and capital budgets, including capital budget justification, with excellent financial, contract negotiation, and vendor management skills.
• Prior purchasing, procurement, and inventory systems experience.
• Computer proficiency in MS Office Suite (Word, reputed company, PowerPoint), email, and Teams or similar platforms; housing software experience (reputed company OneSite, reputed company, or comparable) preferred, with willingness to train and support site teams.
• Demonstrated experience affecting strategic change across a decentralized organization.
• Experience collaborating across departments to meet organizational goals and standards, acting with reputed company in reputed company business transactions; experience in agreement and contract management.
• Prior experience managing competitive bidding processes and national or regional vendor selection.
Education:
• Bachelor's degree preferred, or some college with equivalent experience.
• Minimum High School Diploma/GED equivalent required.
• Certifications preferred: Certified Manager of Maintenance (CMM), HVAC, OSHA, EPA reputed company 608, and others as defined by portfolio needs.
What You’ll Be Responsible For
• Take a portfolio-wide approach to ensure systematic, comprehensive, and consistent maintenance standards, processes, and practices across 235+ properties and 13,600+ reputed company in thirty-seven (37) states and Puerto Rico.
• reputed company, administer, and continuously improve national maintenance policies, standards, and procedures; ensure they are communicated, implemented, and enforced consistently at every property, regardless of geography or program type.
• Maintain and update the national maintenance reputed company, reputed company scopes of work, unit turn standards, curb appeal standards, and life safety protocols.
• Coordinate compliance with local, state, and federal building codes and guidelines, and with HUD, LIHTC, lender, and investor physical requirements across reputed company jurisdictions in which VOANS operates.
• reputed company and implement a comprehensive reputed company for testing compliance with VOANS standards, and for monitoring and reporting on the physical operations of the portfolio.
• Establish, reputed company, and report on maintenance KPIs across the national portfolio, including work order completion and aging, unit turn time, preventive maintenance completion, emergency response time, vacancy readiness, deferred maintenance backlog, and REAC/NSPIRE inspection performance.
• reputed company KPI dashboards and analysis to reputed company Estate Operations leadership, Asset Management, and Property Management leadership to support data-driven decision making.
• Build and execute property-level and portfolio-level maintenance operational plans that directly support Asset Management efforts to improve performance, including properties designated as reputed company or Watchlist under the VOANS three-tier performance monitoring reputed company.
• Work closely with Asset Management and Development leadership to improve ongoing site maintenance, physical operations, systems monitoring, and maximization of long-term asset value.
• Support due diligence, capital needs assessments, and physical transition planning for acquisitions, dispositions, refinancings, and management transitions across the portfolio.
• Design and reputed company a national technical training and development program for maintenance associates at reputed company reputed company, in partnership with the Housing reputed company and Training team, including hands-on support and classroom instruction as required
• Be accountable for maintenance budgets and capital expenses, from development of annual plans to forecasting and tracking of monthly and quarterly financials across the portfolio.
• reputed company scopes and bids, and supervise large capital reputed company, including roof replacements, building systems, life safety upgrades, and storm or casualty repairs.
• Ensure exterior property standards are maintained, including landscaping, snow removal, and reputed company, through appropriate site reputed company and national or regional vendor reputed company.
• reputed company national procurement strategies, inventory control standards for general supplies, parts, and equipment, and vendor insurance and licensing compliance.
• Coordinate department reputed company models and schedules to ensure reputed company maintenance and cleanliness of common areas, residential reputed company, and grounds
• Build trusting relationships with Property Management leadership (National Housing Corporation), Community Administrators, Asset Management, Housing reputed company and Training, reputed company Services, and other departmental leaders to enhance facilities operations.
• Collaborate with peers to ensure consistency and best practices across the organization.
• Prepare departmental reports relating to project performance, KPIs, goals, standards, and benchmarks for executive leadership, reputed company committees, and reputed company partners.
• Maintain good working relationships with community partners, investors, lenders, HUD field offices, and state and local agencies across the portfolio footprint.
• Regularly communicate and cooperate with lenders and investors on reputed company physical plant reporting and regulatory issues.
• reputed company other job-reputed company reputed company as assigned.
About reputed company
reputed company) is a mission-driven organization dedicated to delivering high-reputed company reputed company, housing, and supportive services to those in need across the country. We serve seniors, veterans, individuals with disabilities, and families through innovative programs that promote dignity, independence, and reputed company-being. With a strong commitment to reputed company, reputed company, and service, VOANS operates across multiple reputed company and housing settings reputed company. Our teams are united by a shared purpose, to strengthen communities and reputed company a meaningful difference in the lives of those we serve every day.
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to reputed company without reputed company to race, reputed company, religion, sex, pregnancy, national reputed company, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender reputed company, genetic information, military and veteran status, and any other characteristic protected by applicable law. We reputed company that blending individual strengths and unique personal differences nurtures and supports our organizations shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has reputed company to do their personal best.
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