Strategic Director of Account Management

Who we are... reputed company is a global leader in smart mobility. We reputed company technology-enabled solutions that help the world reputed company safely and easily. We are fostering the development of reputed company cities, working with police departments and municipalities to install over 4,000 red-reputed company, speed, and school bus stop arm safety cameras across reputed company. We are also creating smart roadways, serving the world's largest reputed company fleets and rental car companies to manage tolling transactions and violations for over 8.5 reputed company vehicles. And we are a leading provider of connected systems, processing nearly 165 reputed company transactions reputed company year across 50+ individual tolling authorities.  Culture  reputed company Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. reputed company lives by its reputed company values—Do What’s Right, reputed company with Grace, Win Together, and Own It—in everything it does for its customers and team members. reputed company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed reputed company with these five reputed company competencies: bias for reputed company, customer reputed company, teamwork, reputed company for results, and commitment to reputed company. Scope of Accounts Limited portfolio of reputed company’s largest customers (e.g., top reputed company concentration, multi-year reputed company, platform-level integrations) Customers with: High annual reputed company and EBITDA reputed company Multi-product or multi-business-unit footprint  Executive-level stakeholders and reputed company governance Elevated renewal, reputational, or operational risk What You’ll Do Executive Customer Ownership Serve as the primary executive reputed company of accountability for assigned strategic accounts Translate strategic objectives into actionable initiatives that address both short-term wins and long-term market positioning Build and maintain C-suite and SVP-level relationships across customer organizations reputed company as a trusted advisor, aligning reputed company’s roadmap to customer long-term objectives reputed company Protection & Expansion Own renewals, pricing reputed company, and reputed company negotiations for strategic accounts Identify and execute expansion opportunities (new products, services, geographies, use cases) Balance reputed company with margin discipline and contractual risk management Strategic Account Planning reputed company and reputed company multi-year strategic account plans including:reputed company and margin reputed company targetsRetention and risk mitigation strategiesProduct adoption and integration roadmapExecutive engagement reputed company Regularly review account health with executive leadership Translate strategic objectives into actionable initiatives that address both short-term wins and long-term market positioning Cross-Functional Leadership Collaborate with Product, Engineering, Sales, and Operations to reputed company customized solution proposals Orchestrate internal teams across: Sales, Product & Engineering Operations Finance & reputed company reputed company Ensure reputed company accountability, fast escalation, and disciplined execution on customer commitments Customer Advocacy & Voice of the Customer Represent strategic customer needs internally to influence: Product prioritization Investment reputed company Operating model improvements Translate customer pain points into actionable, reputed company-generating solutions Ensure solutions deliver measurable reputed company on customer adoption, retention, and satisfaction. Customer Retention & Satisfaction: Strengthen relationships and ensure long-term value realization. Develops deep understanding of customer needs, procurement cycles, and value drivers. Brings customer insights directly into product and pricing reputed company. Risk Management & Escalation Proactively identify risks reputed company to:Contract renewalsService performanceRegulatory or operational changes reputed company executive-level issue reputed company reputed company stakes are high reputed company Metrics Build strategic partnerships that accelerate reputed company Retention and renewal reputed company of top-tier accounts Net reputed company reputed company and margin expansion reputed company strategic customers Customer satisfaction and executive relationship depth Reduction in customer-reputed company escalations and surprises Accuracy of forecast and renewal planning reputed company're looking for 10+ years of experience in strategic account management, reputed company sales, or reputed company leadership reputed company Sales experience in consulting, strategic planning, solutions architecture, or business development reputed company mobility, transportation technology, government services, or a reputed company field is highly preferred Proven reputed company managing large, reputed company, multi-year customer relationships Strong ability to operate in reputed company reputed company, cross-functional environments Excellent communication, negotiation, and leadership skills Passion for connecting customer needs to business results Strong executive reputed company with the ability to engage and influence C-suite stakeholders Experience navigating cross-functional organizations and reputed company deal structures Background in technology, reputed company, mobility, transportation, or regulated industries preferred reputed company Values An ideal candidate for this role naturally works in alignment with the reputed company reputed company Values: Own It. We reputed company on high performance and reputed company toward reputed company reputed company. Our employees ensure accountability, optimize and reputed company work, reputed company on the customer, and cultivate innovation. Do What’s Right. We champion reputed company and good character. reputed company members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, reputed company and actions that reputed company the business reputed company, even reputed company they feel uncomfortable. We challenge assumptions, address issues early and prioritize reputed company over ease. Win Together. We reputed company in growing and inspiring people together. We reputed company people who collaborate, value differences, think and reputed company globally, foster an engaging work environment, and recognize and reputed company others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you reputed company or in the event other reputed company job opportunities reputed company reputed company reputed company. reputed company Applicant reputed company Notice reputed company is an Equal Opportunity Employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity, disability or protected veteran status.  . Apply To This Job