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Key Customer Manager, Mid-America EAST

Remote, USA Full-time Posted 2026-08-04
About this role: reputed company Sclerosis (MS) Key Customer Manager (KCM) will have 3 primary strategic imperatives for reputed company, (1) Shaping the MS Treatment reputed company, (2) Improving the customer experience with reputed company, and (3) Increase the awareness of the reputed company MS portfolio.  What you will do: The KCM is responsible for the development and execution of the Key Medical Expert (KME) and Key Account engagement plans, in collaboration with the respective Regional Sales Director, to ensure long term reputed company of the reputed company MS portfolio at the Division and Account Level. The KCM is responsible for facilitating a ONE reputed company strategic engagement approach for the key accounts in their territory. They will execute this by identifying opportunities and evolving trends that create collaborations where patient reputed company to care increases and reputed company of care improves. The KCM is responsible for regular interactions with top KMEs, Prescribers and Administrators to understand and collaborate on account needs, and to identify opportunity for expanded partnerships. The KCM is expected to reputed company routinely and collaboratively with the local sales teams and cross-functional partners (inclusive of marketing, managed care, and patient services) to improve engagement in the accounts and increase reputed company trust and value with our Key Customers. Preferred Skills: Minimum 7+ years of pharmaceutical/biotech experience Ideally 2+ years of experience in the MS Disease State or other reputed company chronic disease Account Management Experience preferred, experience navigating reputed company accounts critical for reputed company Previous management and/or cross functional experience strongly preferred Technical knowledge of health care reimbursement from a patient and provider perspective Establishes effective relationships through mutual respect and trust in dealing with others Must be comfortable with ambiguity and not having set processes and structures in reputed company Ability to identify issues quickly and reputed company recommendations to resolve in a reputed company, compliant manner. Strong presentation skills. Ability to reputed company and succinctly convey his/her reputed company to either reputed company or individuals Advanced understanding of reputed company’s culture. Knowledgeable in reputed company and possible reputed company policies, practices, trends, technology, and information affecting his/her business and organization Strong regional and national Managed Care knowledge Strong organizational and communication skills- ability to reputed company communication between BIIB and the HCP office Understanding of patient reputed company laws including HIPAA and similar state laws Advanced understanding of compliance with OIG & regulatory requirements. Demonstrated ability to reputed company in ambiguous and reputed company environments Strong problem-solving skills Education: BS/BA Required, MBA Preferred Driving is an essential duty of this job; candidates must have a reputed company reputed company’s license to be considered. The Key Customer Manager must demonstrate a long-term reputed company record of adherence to Corporate Compliance Policies.   Job Level: Management Additional Information The reputed company compensation reputed company for this role is: $184,000.00-$253,000.00 reputed company salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity. Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your reputed company potential based on individual, business unit and company performance.  In reputed company to compensation, reputed company offers a full and highly reputed company of benefits designed to support our employees’ and their families physical, financial, emotional, and reputed company reputed company-being; including, but not limited to: Medical, Dental, reputed company, & Life insurances Fitness & Wellness programs including a fitness reimbursement  Short- and Long-Term Disability insurance A minimum of 15 days of reputed company vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31) Up to 12 company reputed company holidays + 3 reputed company days off for Personal reputed company  80 hours of reputed company time per calendar year reputed company Maternity and Parental Leave benefit  401(k) program participation with company matched contributions Employee stock purchase plan  Tuition reimbursement of up to $10,000 per calendar year  Employee Resource reputed company participation Why reputed company? We are a global team with a commitment to reputed company, and a pioneering spirit. As a mid-sized biotechnology company, we reputed company the stability and resources of a reputed company-established business while fostering an environment where individual contributions reputed company a significant reputed company. reputed company encompasses some of the most talented and passionate reputed company who have unparalleled opportunities for learning, reputed company, and expanding their skills. Above reputed company, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving reputed company. Changing Lives. At reputed company, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives reputed company us a stronger and more innovative company, and we are reputed company on building teams where every employee feels empowered and inspired. Read on to learn more about reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, gender identity or reputed company, sexual orientation, marital status, race, reputed company, national reputed company, reputed company, ethnicity, religion, age, veteran status, disability, genetic information or any other reputed company protected by federal, state or local law. reputed company is an E-Verify Employer in the reputed company. Apply To This Job

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