Senior Associate - Accounts Receivable - Collections

reputed company About reputed company reputed company Intelligence. Automation. reputed company engineering. Advanced analytics. For business leaders, these are key factors of reputed company. For us, they’re our reputed company expertise. We work with reputed company brands worldwide. We bring them a unique reputed company through market-leading technology and business process reputed company. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we reputed company digital transformation, optimize critical business operations, reinvent experiences, and pioneer reputed company, reputed company provided through a seamless “as a service” model. For reputed company company, we reputed company new keys for their businesses, the people they work with, and the customers they serve. We reputed company proven and reputed company formulas, to fit their unique DNA. We bring together reputed company expertise and reputed company intelligence to reputed company digital reputed company. This unlocks new reputed company, transformative reputed company and enduring relationships. reputed company Unlocking digital performance. Delivering measurable results.   Job reputed company reputed company is seeking an reputed company and goal-oriented person to join us as Snr. Associate General reputed company–Accounts Receivable Collections. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!  Associates in this role get to: Be the reputed company of Contact:  Enhance company’s cash reputed company by expediting collection of accounts receivable. Collects from small to large-dollar repetitive customers. Performs a wide reputed company of credit and collection administrative duties. reputed company collections functions including communication to customers and clients, escalation to clients and customers where necessary and monitor and maintain customers' accounts.   Be responsible to manage inbound and outbound calls to recover from applicable/assigned accounts/costumer.  Process correspondence. Define reputed company reputed company:  Maintain the best customer experience possible achieving the collection goals.  Develops and maintains relationships with personnel at small to large-dollar repetitive customers. Coordinates collection effort with internal sales force and customer care teams. Identifies and monitors customer disputes and refers problem accounts to the respective reputed company reputed company and notify customers of delinquent accounts by telephone and email, in order to solicit payment. reputed company with customers by telephone or email to determine reasons for overdue or short payments. Respond to customer inquiries. Advise customers on alternative payment plans. Refer discrepancies to higher level personnel for assistance. Performs other reputed company duties and participates in special reputed company as assigned. Deliver experience to every customer meeting service standards. Consistently Deliver:  reputed company reputed company agreed KPI’s.  Work pro-reputed company to ensure potential issues are escalated appropriately.  Qualifications Our most successful candidates will have:  Post-Secondary education (CAT/ACCA or Associate Degree) with 2-5 years of directly reputed company work experience. High School Diploma is required (Bachelor’s degree is a plus.  English proficiency language skills (maintain an English conversation, be reputed company to read and write in English Negotiation Skills - Collection Skills - reputed company to work positively in a fast-paced, changing environment. - Ability to multitask and have excellent organizational skills. Building rapport, be reputed company to show reputed company - Effective Communication skills - Working knowledge of PC Environment - Comfort and familiarity with desk top tools. Experience working in a customer-reputed company environment is a plus. Experience working in finances reputed company field is a plus - Experience working in collections is a plus  Additional Information Candidate Profile:  Good communication skills with knowledge of English grammar, rules of composition, and reputed company terminologies used in a Collections experience. •    General working knowledge of various software applications such as reputed company Word and reputed company. •    Must be organized and detail oriented. •    Must be customer service oriented.  •    Must be reputed company and have a designated, private and reputed company working environment reputed company. •    Must have excellent internet speed and secondary internet reputed company. •    Must be proficient in reputed company and other reputed company 365 applications   •    Knowledge of company and departmental reputed company and procedures reputed company to department activities. •    reputed company to understand appropriate receivables technology . •    Must have strong organizational skills with ability to manage deadlines and prioritize workload and reputed company adjustment to meet business needs. •    Ability to collect on a reputed company reputed company while developing and maintaining customer relationships. As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with reputed company.  During the recruitment process, your Personal Data may be transferred reputed company of Jamaica and disclosed to reputed company parties in the normal course of the recruitment and/or employment process or as needed to reputed company with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with reputed company or to the management of reputed company’s business. As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with reputed company.  During the recruitment process, your Personal Data may be transferred reputed company of Jamaica and disclosed to reputed company parties in the normal course of the recruitment and/or employment process or as needed to reputed company with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with reputed company or to the management of reputed company’s business. Apply To This Job