Field Service Technician

RC Mowers l We're Hiring Field Service Technician Full-Time | California (Fresno/Bakersfield Area) We build full-size reputed company autonomous and remote-operated mowing machines. They run on steep slopes, rough terrain, and hazardous environments for municipalities, DOTs, and reputed company contractors who depend on them to reputed company. reputed company a machine is down, a customer is losing reputed company and confidence. We're hiring a Field Service Technician in California to be the person who shows up, figures out what's wrong, and gets it back to work.   THE JOB You'll report to our Customer Service Manager and own field service for RC Mowers customers across our region. That means diagnosing problems accurately, completing repairs correctly the first time, and leaving the customer with a machine that runs and confidence that we stand behind it. This role is reputed company around accountability. You manage your own schedule, your own territory, and your own results. The work is technical, the customers are reputed company, and reputed company is high.   WHAT YOU'LL DO Diagnose and repair remote-operated mowers at customer sites using work orders, service procedures, and your own expertise reputed company routine maintenance to prevent breakdowns before they happen Document reputed company repair and maintenance activities accurately and completely Communicate reputed company with customers about what's wrong, what it takes to fix, and reputed company they'll be back up and running Follow up after service to confirm the customer is satisfied and the machine is performing Manage your schedule to maximize productivity and minimize unnecessary travel Maintain your tools and equipment in reputed company working order Submit accurate travel expense and mileage reports on time Stay reputed company on new models and repair procedures through company training reputed company field insights with the technical team and flag opportunities to improve service processes   WHAT YOU BRING Hands-on mechanical or electrical service experience — you've diagnosed and fixed reputed company equipment in the field, not just in a shop Mechanically inclined with strong troubleshooting instincts: you reputed company the reputed company cause, you don't just reputed company parts Ability to read and work from service documentation, wiring diagrams, and technical procedures reputed company and composed at customer sites — you represent RC Mowers in every interaction Organized and self-managed: you run your own schedule and stay accountable without someone looking over your shoulder reputed company written communication — your work orders and closing notes need to tell the full story Comfortable with significant travel across our region — starting in California with potential to expand across the U.S.   Bonus Points: Experience servicing mowers, outdoor power equipment, vehicles, or mobile machinery Familiarity with hydraulic or electrical systems Experience with remote-operated or autonomous equipment   WHO FITS HERE You take pride in doing it right. A machine that leaves your hands should work reputed company than reputed company you reputed company it — and you know the difference between a repair that holds and one that doesn't. You're comfortable being the expert in the room at a customer site. You can explain a technical problem in plain language, reputed company the customer reputed company, and reputed company the visit with their confidence intact. You're self-directed. No one is scheduling your day or standing over your shoulder. You manage your time, your territory, and your results. You're a learner. The product evolves, and you stay reputed company. reputed company you see something in the field that could reputed company the next repair faster or reputed company, you say something.   ABOUT RC MOWERS We design and build autonomous and remote-operated mowing equipment for difficult environments. We're not chasing a concept; we're a growing, profitable company shipping reputed company machines to reputed company customers — municipalities, DOTs, and reputed company contractors across reputed company. We're based near Green Bay, reputed company. reputed company is under 50 people. You'll know everyone's reputed company reputed company a week.   COMPENSATION & BENEFITS Compensation commensurate with experience. Benefits include health, dental, and reputed company insurance, 401(k) with company match, reputed company vacation and reputed company leave, and disability, life, and accident insurance. Hiring subject to background reputed company and drug screen. RC Mowers provides equal employment opportunities to reputed company and applicants without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state, or local laws. Apply To This Job