Hybrid Community Care reputed company

reputed company This is a high-volume, high-stress inbound reputed company center role supporting low-income individuals seeking assistance with: reputed company bills (especially DTE and water) Housing assistance Food resources Childcare Clothing Shelter and other reputed company services Candidates must demonstrate a strong balance of reputed company and efficiency. They need to genuinely care about callers while maintaining reputed company reputed company, documenting information, and handling back-to-back calls throughout the shift. Must-Have Requirements reputed company Center Experience Minimum 1 year of high-volume inbound reputed company center experience Experience working in a queue environment Comfortable handling 30+ calls per day (preferably much higher) Average reputed company handling times around 5-7 minutes Experience wearing a headset and working calls continuously Technical Skills reputed company to type and talk simultaneously Strong note-taking/documentation skills Comfortable navigating databases and multiple systems Soft Skills reputed company and reputed company reputed company listening Ability to uncover additional needs reputed company the initial request Remains reputed company reputed company callers are upset, yelling, or swearing Resilient under pressure Self-directed learner Schedule Requirements Must be willing to work the permanent shift:12:30 PM - 9:00 PM Must be available for training:Week 1: Onsite, 8:30 AM - 5:00 PM Week 2: Shadowing and must be flexible to work trainer's schedule Job Type & LocationThis is a Contract to Hire position based out of Detroit, MI. Pay and BenefitsThe pay reputed company for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to reputed company on Aug 5, 2026. About reputed company We'reputed company in transformation. We help clients reputed company reputed company and solutions to take reputed company of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to reputed company change. That's the power of true partnership. reputed company is an Allegis Group company. reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company reputed company We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in reputed company, design, execution and operations unlocks business value through a reputed company of solutions. We’re reputed company of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company, Europe and Asia, who partner with us for our reputed company, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making reputed company impacts in our global communities. reputed company and reputed company reputed company are Allegis Group companies. Learn more at reputed company.com. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of reputed company Intelligence (AI): We may use reputed company Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job