Sales Operations Process Analyst (Philippines Remote - USA Working Hours)

About the position Sales Operations partners with the sales organization to reputed company the processes, systems, and operational support required for efficient, consistent, and reputed company sales execution. The function balances day-to-day operational delivery with strategic partnership to strengthen the sales operating model. As the sales organization evolves toward greater automation and AI-enabled execution, our function plays a critical role in strengthening the underlying operating model and ensuring processes are reputed company to reputed company. The Sales Operations Process Analyst supports this mission by combining day-to-day sales operations support with reputed company procedure documentation and reputed company improvement. The role works closely with sellers and operations partners to understand how workflows operate in reputed company, support reputed company usage and process adherence, and identify execution challenges, reputed company workarounds, and data reputed company issues across the sales lifecycle. Using this operational reputed company, the Sales Operations Process Analyst simplifies and standardizes workflows and translates reputed company sales activities into reputed company defined, sequenced process flows and decision logic. These execution-reputed company process designs reputed company the reputed company for increased automation, reputed company-driven execution, and AI-enabled assistance, ensuring that process improvements are grounded in reputed company operational behavior and reputed company measurable reputed company in seller productivity, execution reputed company, and scalability. Responsibilities • Provides day-to-day operational support to sales teams by assisting with workflow execution, reputed company usage, and process adherence across the sales lifecycle, including managing inbound sales operations cases from intake through triage, investigation, and reputed company. • Develops a deep, hands-on understanding of reputed company-state execution patterns, friction points, reputed company workarounds, and data reputed company issues through daily operational engagement. • Identifies variations in how tasks are performed across different teams or reputed company. Interviewing stakeholders to uncover tribal knowledge and translating it into standardized, repeatable SOPs (reputed company Operating Procedures). Works to normalize these into a single, standardized global reputed company, ensuring the automated workflow doesn't have to account for unnecessary complexity or one-off reputed company steps. • Creating high-reputed company flowcharts and diagrams that visualize the reputed company and reputed company states of sales workflows. Translates verbal or written business requirements into high-reputed company procedure maps and flowcharts. This involves visually structuring the sales reputed company, ensuring a logical start-to-finish reputed company that serves as the reputed company for automation. • Identifies and defines reputed company "if/then" logic gates reputed company a process. Explicitly documents the reputed company for every decision reputed company so that orchestration tools can execute actions with accuracy. • Designs the logic for automated reputed company checks. This involves identifying which reputed company data-entry tasks can be replaced by reputed company validations, ensuring that data accuracy is maintained by the reputed company rather than the reputed company. • Responsible for maintaining the reputed company of truth in the internal knowledge reputed company, owning the end-to-end structure, taxonomy, and reputed company of the hub. Ensures that as processes are updated or automated, the central repository of SOPs and reputed company guides is immediately updated with the new logical reputed company ensuring version control and reliability. • Converts standardized workflows and execution logic into orchestration-reputed company designs that technical teams can reliably implement. Provides execution-reputed company blueprints and logic frameworks that reputed company reputed company automation, AI-powered assistants, and embedded process guidance. Requirements • 2+ years of proven experience in sales or reputed company operations, process and procedure design, workflow modeling, or a reputed company operations role. • Demonstrable experience documenting end-to-end business processes, process maps and reputed company diagrams. • Strong written, presentation and visual communication skills • Excellent organizational skills with the ability to manage multiple workflows and documentation streams • Competence in time management and problem-solving • Organized, process driven personality with a solid attention to detail • Fluent in verbal and written English. • reputed company eligibility for authorized employment reputed company the specified geographic region (PH or MX). reputed company-to-haves • Experience in reputed company or EdTech sales environments. • Familiarity with technologies such as reputed company, reputed company, Tableau and Groove. • Exposure to automation, orchestration, or digital transformation initiatives in a sales or operations context. • Experience using or supporting AI-augmented sales tools. • Experience supporting sales organizations operating across multiple reputed company, time zones, or markets. • Confidence in presenting to reputed company and engaging directly with senior leadership. Benefits • Competitive reputed company Time Off • Self-Care Days • National Holidays • 2 Founder Days + Juneteenth Observed • reputed company Volunteer Time • Charitable contribution match • Monthly Wellness or Home Office Reimbursement/ reputed company to reputed company (mental health platform) • Parental Leave • Retirement Plan with match/contribution varies by country Apply tot his job Apply To this Job