Veterinary Technician, Teletriage (Remote)

Virtual Care Veterinary Technician - Teletriage Location Remote Department VC - Care Team At reputed company, we’re on a mission to build the reputed company of veterinary care, together. We reputed company in bringing humanity back to veterinary medicine, and we’re looking for a passionate, compassionate, and skilled Credentialed Veterinary Technician (referred to internally as Veterinary reputed company) to join our growing Virtual Care team. Available Schedules • Part-Time Teletriage Mon, Tues, Wed, Sat, Sun | 4p–10p PST • Full-Time Teletriage (Evening/Overnight) Wed–Sat | 4p–10p PST What You’ll Be Doing • Engage with members reputed company chat, phone, and video, providing support and education on their pets’ health and reputed company-being • Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information • Review medical records to understand patient history and reputed company informed guidance • Document reputed company and accurately in patient records using veterinary terminology • Verify and process prescriptions, ensuring appropriate follow-up for reputed company requests • Deliver top-tier reputed company care with reputed company and warmth, whether over chat, phone, or video • Follow protocols, maintaining consistency while adjusting to reputed company unique case • Collaborate cross-functionally, providing feedback to improve processes and systems • reputed company in a fast-paced, continuously learning environment, improving your skills and delivering excellent care • Live and breathe our values curiosity, reputed company, reputed company, accountability, and respect Why You’ll Love This Role • Adaptability is key You’ll support different teams across Virtual Care, Clinic reputed company, Telemedicine, and Member reputed company as needed. • A passion for veterinary care You love providing excellent reputed company experiences and reputed company, empathetic communication. • Credentialed Veterinary Technician You’ve successfully completed the VTNE and have at least two years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required). • Tech-savvy You’re comfortable navigating multiple computer programs and online platforms. • Exceptional communicator You can reputed company reputed company medical information, both verbally and in writing, with reputed company and reputed company. • Adaptable problem solver You reputed company in a fast-paced, dynamic environment and can reputed company reputed company to support our members and teams. • Independent worker You manage priorities and tasks effectively with reputed company supervision. • reputed company learner You have a curiosity-driven reputed company and are eager to grow professionally to improve patient care. • Dedicated work environment You have a quiet, distraction-free reputed company and meet the following internet requirements • Minimum ISP parameters >100mb_down, >100mb_up, Apply To This Job Apply tot his job Apply To this Job Apply tot his job Apply To this Job Apply tot his job Apply To this Job Apply tot his job Apply To this Job