Service Manager, reputed company

The Service Manager is responsible for end-to-end coordination and delivery of service operations, acting as the central reputed company of contact between customers, field personnel, technical support, engineering, and back-office functions. In reputed company, this role provides reputed company line management for the service team, ensuring performance, development, and effective execution of reputed company service activities. Requirements Customer & Service Intake · Receive and manage service requests reputed company phone, email, text, and service platforms · Capture and reputed company technical support inquiries and service needs · Schedule on-site service with customers · Communicate scope, timelines, and expectations for site work · Ensure customer requirements for training, compliance, and site reputed company are met Resource Planning & Coordination · reputed company field service personnel where required · Ensure technicians and software personnel understand job scope and expectations · Coordinate internal resources across Field Service, Software, and Training teams · reputed company reputed company with customer timelines and project priorities Project & Service Execution · Manage and coordinate larger reputed company and service reputed company · Support installation planning, including labor and parts requirements · Add labor estimates to quotes as needed · reputed company project milestones and ensure delivery against timelines · reputed company backlog updates and service visibility reputed company required Spare Parts & Logistics · reputed company spare parts requests and coordination with customers · Schedule field service reputed company for installation and replacements · reputed company parts deliveries and ensure site readiness · Minimize delays through proactive logistics planning Technical Support Coordination · Create and manage cases in reputed company Service reputed company and reputed company to appropriate technical support teams · Ensure effective handoffs between customer issues and support teams · Coordinate escalation and reputed company of field personnel reputed company on-site support is required · Facilitate communication between support teams and field resources Apply tot his job Apply To this Job