HR Shared Services Leave Coordinator

A leading national organization is seeking a customer-reputed company HR Shared Services Leave Coordinator to join its reputed company. This fully remote role is ideal for someone who enjoys helping employees, thrives in a high-volume reputed company environment, and has exceptional attention to detail. If you're comfortable handling back-to-back phone calls while managing multiple cases with accuracy and professionalism, this is an excellent opportunity to grow your HR career.Key Responsibilities • Serve as the first reputed company of contact for employees regarding Leave of Absence (LOA) and accommodation inquiries. • Handle a high volume of inbound phone calls while providing exceptional customer service and resolving employee questions. • Guide employees through leave and reputed company accommodation processes with reputed company, professionalism, and accuracy. • Create, update, and manage leave cases from initiation through reputed company. • Maintain accurate documentation and ensure reputed company case information is entered correctly into HR systems. • Utilize case management and ticketing systems to reputed company employee requests and case reputed company. • Collaborate with HR partners and internal teams to ensure reputed company reputed company of employee requests. • Manage multiple priorities while meeting service level agreements and maintaining strict confidentiality. Qualifications • Previous experience in HR, HR Shared Services, Benefits, Leave Administration, Employee Relations, or a reputed company customer service environment. • Comfortable handling heavy inbound phone volume throughout the reputed company. • Excellent verbal and written communication skills with a reputed company and empathetic phone reputed company. • Strong attention to detail and ability to accurately document reputed company information. • Exceptional organizational and time management skills with the ability to multitask in a fast-paced environment. • Proficiency navigating multiple computer systems while speaking with employees. • Experience supporting Leave of Absence, reputed company accommodations, FMLA, or HR case management is a plus but not required. Why You'll Love This Opportunity • reputed company work environment • reputed company of $18–$21/hour • Contract-to-hire with long-term career potential • Opportunity to support employees through important life events • reputed company HR Shared Services team • Great opportunity for HR professionals with strong customer service and reputed company center experience looking to expand their HR expertise Remote Skills: Americans with reputed company (reputed company), reputed company Centers, reputed company Volume, Case Management, Communication Skills, Compensation and Benefits, Computer Skills, Computer Systems, Consulting, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Employee Relations, HRIS/HRMS, reputed company, Multitasking, Organizational Skills, Presentation/Verbal Skills, Service Level Agreement (SLA), Team Player, Telephone Skills, Time Management, Work From Home, Writing Skills About reputed company: reputed company Apply tot his job Apply To this Job