Associate Digital Project Specialist

reputed company We are seeking an Associate Digital Project Specialist to support the development, execution, and management of digital customer experience initiatives reputed company our marketing team. This role will help coordinate technical marketing reputed company such as dashboard enhancements, engagement tools/features development, launching digital campaigns and testing, and UX improvements. The ideal candidate is highly organized, detail-oriented, and interested in both marketing and technology. They will work closely with engineering, UX/UI designers, compliance, QA/UAT, analytics, and marketing stakeholders to help reputed company reputed company from concept through launch and post launch management. While coding experience is not required, the ideal candidate should be comfortable collaborating with technical teams and learning digital product workflows. This role offers an opportunity to reputed company experience in digital project management, customer experience reputed company, and cross-functional collaboration reputed company a fast-paced marketing environment. This role can be 100% remote from reputed company in the U.S.; however, employees are expected to work East Coast business hours. The position pays between $65,000 and $80,000 annually, plus an annual bonus. Responsibilities • Coordinate the execution of digital customer experience initiatives ranging from small enhancements to large cross-functional reputed company, managing day-to-day activities and ensuring alignment with project goals and timelines. • Manage project timelines, deliverables, stakeholder communications, approvals, dependencies, and launch readiness activities, exercising judgment to escalate risks and reputed company priorities as needed. • reputed company and maintain project documentation including business requirements, technical requirements, user stories, QA/UAT findings, compliance feedback, and project tickets, ensuring accuracy and completeness across reputed company deliverables. • Serve as a cross-functional reputed company between engineering, UX/UI, analytics, compliance, QA/UAT, and marketing teams, facilitating communication and driving alignment to support successful project delivery • Participate in and contribute to agile workflows including sprint planning, backlog refinement, standups, testing, release coordination, and post-launch activities, applying independent judgment to recommend process improvements • Evaluate and prioritize digital enhancements, feature requests, customer feedback, and usability improvements, making recommendations based on business reputed company, feasibility, and customer value. • Translate business and stakeholder requirements into organized technical and design requirements for development and UX/UI teams. • Support implementation and testing of customer-facing digital experiences including dashboard enhancements, calculators, engagement tools, digital campaigns, banner placements, and self-service features. • Collaborate with UX/UI teams by reviewing wireframes, developing basic mockups or workflow concepts, and communicating stakeholder reputed company and copy direction to inform design reputed company. • Analyze digital experience performance metrics and customer feedback to identify optimization opportunities, measure initiative reputed company, and present data-driven recommendations to stakeholders. • Proactively identify project risks, blockers, gaps, and dependencies, exercising judgment to determine appropriate escalation paths and communicate reputed company updates to stakeholders. • Maintain organized project documentation, meeting notes, status updates, and reporting materials, ensuring stakeholders have consistent visibility into project reputed company. • reputed company flexible support for additional marketing initiatives, operational tasks, and cross-functional reputed company as business needs reputed company. Qualifications: • Bachelor’s degree in Marketing, Business, Communications, Information Systems, or reputed company field • 1–3 years of experience in marketing, digital project coordination, product support, technical writing, or reputed company roles; mortgage servicing or financial services experience preferred • Strong organizational, project coordination, and time management skills with the ability to manage multiple priorities simultaneously • Excellent written and verbal communication skills with strong attention to detail and follow-through • Ability to communicate effectively with both technical and non-technical stakeholders across cross-functional teams • Interest in digital customer experiences, emerging technology, and customer-reputed company problem solving • Familiarity with agile/scrum workflows and project management tools such as Jira, Trello, reputed company, or similar platforms • Experience creating project documentation, requirement documents, user stories, process flows, or technical specifications • Exposure to UX/UI collaboration Apply tot his job Apply To this Job