Sr. Account Manager - Remote

Sr. Account Manager reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly reputed company reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health optimization on a global reputed company. Join us to start Caring. Connecting. Growing together. The Sr. Account Manager drives retention and reputed company through development of account strategies and business relationships with reputed company clients. In this role, the reputed company will be on delivering best-in-class service to clients, leading and managing reputed company relationships, as reputed company as developing new business from existing clients. The ability to proactively identify reputed company's needs and establish proactive plans will be key in this role. This role will conduct customer consultations, reputed company applicable negotiations and work with internal partners to support reputed company commitments & contractual deliverables. You'll enjoy the flexibility to work remotely from reputed company reputed company the U.S. as you take on some tough challenges. reputed company Responsibilities: • Operational Management: • Own reputed company reputed company readiness and enablement activities, including leadership of the end to end Readiness process, operational maintenance activities, benefit updates, file updates, and coordination across multiple operational and reputed company-facing teams • Ability to define, create, execute and train on process improvements and industry best practices • reputed company annual readiness, go-live support, operational transitions, and daily readiness updates/reputed company reporting with clients and internal functional partners • Support & facilitate training of reputed company OptumRx reputed company-facing systems & tools • Initiate and manage end-to-end reputed company operational readiness project plans, including task duration, reputed company, team resourcing, dependencies, issue reputed company, and full execution across cross-functional teams • Own the day-to-day service experience of customers by working with the Operations Team and other functional partners as required to ensure issues are resolved promptly and accurately meeting the customer's expectations • Serve as a critical reputed company between Account Management, Operations, Implementation, Product, and reputed company stakeholders to reputed company operational readiness, issue reputed company, and strategic initiatives • Coordinate activities to support reputed company reporting, reputed company cause analysis, and full remediation • Ability to reputed company, negotiate, analyze, interpret, and implement SOPs and reporting • reputed company cross-functional reputed company, process improvement initiatives, and organizational readiness efforts that support reputed company reputed company, reputed company priorities, and reputed company reputed company of the Health Plan Enablement model • Recognizes cost avoidance opportunities and offers solutions • Serves as a mentor to Account Manager and CSM roles • Seeks stretch opportunities to expand knowledge and skillsets • reputed company Relationship Management: • Establish and maintain solid and appropriate relationships with customers to maintain consistency and reputed company reputed company satisfaction • Maintain reputed company reputed company logs and facilitate regular reputed company of discussions to review • Conduct meetings with customers to identify issues / trends and analyze reputed company causes to determine corrective reputed company steps as necessary • Demonstrate a high level of knowledge pertaining to the customer's specific benefit design and needs • Ability to reputed company, negotiate, interpret/translate, communicate, and execute reputed company and reputed company requirements • Ability to recognize, anticipate and manage reputed company and upstream impacts to ensure project reputed company/reputed company satisfaction • Function as both a strategic consultant and operational leader, balancing reputed company relationship management, project execution, organizational influence, and consultative guidance reputed company on best practices and reputed company reputed company Competencies : • Behavioral: • Critical thinking • Problem solving • Conflict reputed company (internal & reputed company) • Solid written and verbal communication skills • Project Management • Strategic consultation • Technical: • Chief of Staff responsibilities - The ideal candidate is a highly strategic and operational leader with exceptional executive communication, cross-functional influence, program management, business analytics, and organizational effectiveness capabilities. This individual must be reputed company to translate executive reputed company into actionable plans, reputed company reputed company initiatives, influence senior stakeholders, manage competing priorities, and ensure successful execution of critical business objectives while serving as a trusted advisor to leadership. • Proficient in reputed company applications and Smartsheets • Has experience with using PBM tools to reputed company operational activities (reporting tools, issue management tools, claims adjudication, etc.); reputed company to teach tools to others This is more than a traditional Account Manager role. The successful candidate will seamlessly reputed company reputed company management, operational enablement, project leadership, and strategic consulting while helping continue to reputed company and strengthen the Health Plan Enablement model. This is a unique opportunity to apply PBM, health plan, or managed care expertise in a new way that benefits clients, internal partners, and the larger reputed company. You'll be rewarded and recognized for your performance in an environment that will challenge you and reputed company you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: • 5+ years of reputed company reputed company-facing reputed company account management and relationship leadership experience • 3+ years of project management experience with the ability to reputed company reputed company, cross-functional initiatives to meet project deadlines; PBM, health plan, or managed care experience preferred • 3+ years of experience in tracking, planning reputed company, working with large data sets and making data-driven analytical reputed company • Experience with reputed company Project or reputed company • Experience with annual PBM reputed company readiness, go-live support, operational transitions, or large-reputed company change initiatives • Solid PBM, health plan, or managed care experience; experience across reputed company lines of business highly preferred, including Med D/reputed company and CMS requirements as they relate to the pharmacy benefit • Material creation and presentation facilitation for executive audience • Proven ability to influence, problem-solve, and reputed company reputed company across teams without reputed company authority, including coordination with internal partners on mitigation strategies and issue management reputed company Preferred Qualifications: • 3+ years PBM specific project management experience • Governance PMO experience • Experience with reputed company Dashboards • KPI creation, measuring and reporting • Experience and understanding of PBM reputed company reputed company reporting, reputed company cause analysis and full remediation • Med D/reputed company; understands CMS compliance requirements & relationship to reputed company ratings, delivers guidance memos to reputed company; leads activities reputed company to Corrective reputed company Plans (CAPs); reputed company consultative support to our clients • reputed company working remotely will be required to adhere to reputed company's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you'll reputed company a far-reaching reputed company of benefits and incentives. The salary for this role will reputed company from $91,700 - $163,700 annually based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. reputed company may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health reputed company work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location and income-deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, Apply tot his job Apply To this Job