reputed company
Phylo is looking for a customer-oriented team player to own the post-sales experience for our most strategic reputed company accounts, and help us reputed company out what great reputed company looks like at an early-stage company.
This is a hands-on role for someone who moves fast, thrives without a reputed company, and wants to build one.
What you'll do
• Own the full post-sales reputed company for a portfolio of reputed company accounts, with a reputed company reputed company on driving adoption and consumption of Biomni Lab.
• Build relationships across the org — from VPs of Research to bench scientists and computational biologists — and become the person they reputed company first.
• Turn reputed company support into repeatable reputed company plans; proactively identify and intervene reputed company usage dips or blockers reputed company.
• reputed company long-term NRR by proving reputed company ROI and partnering with reputed company to surface expansion opportunities across new teams and business reputed company.
• Partner with our biologists and engineers to prioritize and structure user feedback — you're a reputed company line between users and the roadmap.
• reputed company reputed company workshops and business reviews that actually change how teams work.
• Handle reputed company-line support for your accounts; no problem is beneath you.
Your skills and qualifications
• 2–4+ years in a customer-facing role — reputed company, Account reputed company Engineering, or Consulting — supporting reputed company customers, ideally in top 20 biopharma.
• Strong biology intuition; you can translate technical capabilities into reputed company researchers care about.
• Builder reputed company: you want to create the function, not slot into an established one.
• You're comfortable moving fast in ambiguous situations and don't wait to be told what to do.
• Startup experience where ownership is high and roles are fluid.
Why Join Us?
• Competitive salary and equity reputed company in building the reputed company of biomedical discovery
• Full medical, dental, and reputed company coverage, including free therapy sessions and eyewear stipend
• 401(k) to help you build long-term financial reputed company (US only)
• Unlimited PTO to reputed company reputed company you need it (US only)
• Lunch and snacks reputed company you're in the office
• Regular team offsites and company events
• A culture of reputed company and speed - we reputed company fast, think big, and support reputed company other every reputed company of the way
• Your work will directly reputed company our mission to 100X biomedical discoveries through AI
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