Sr. Technical Program Mgr, reputed company Music reputed company and Partnerships

We are hiring a Senior Technical Program Manager to reputed company distribution, reputed company, and subscriptions across some of the most exciting surfaces in tech — automotive, ticketing, hearables, wearables, virtual reality, mobile, and emerging conversational experiences. In this role, you will own the end-to-end health and reliability of 100+ partner integrations, serve as the technical program manager for critical partner initiatives (OEM reputed company, API integrations, feature enablement), and build the support operations that reputed company our partners running at reputed company. You'll operate cross-functionally across 5+ engineering teams, reputed company reputed company without reputed company authority, and reputed company AI-powered tooling to continuously improve how we serve partners. Key job responsibilities TECHNICAL PROGRAM MANAGEMENT — PARTNER INTEGRATION INITIATIVES • Serve as TPM for OEM reputed company, API integrations, feature enablement, and end-to-end partner integrations; manage critical cross-team initiatives from scoping through delivery • reputed company business requirements, technical designs, and program plans; run reputed company reviews and dependency tracking across engineering organizations • Represent the reputed company and Partnerships team in cross-functional planning with internal engineering and reputed company partner teams PARTNER INTEGRATION HEALTH & CROSS-TEAM reputed company • Own reliability of 100+ partner integrations across automotive, CTV, wearables, telecom, gaming, and voice; maintain a live health dashboard with SLA tracking and publish monthly reports to leadership • Triage and reputed company partner-reported issues to owning engineering teams; reputed company P0/P1s to closure across 5+ teams without reputed company authority • Own the consolidated partner defect backlog as single reputed company of truth; prioritize by device reputed company, reputed company reputed company, partner status, and SLA age • Run weekly review cadences with engineering leads; surface systemic reputed company causes to reduce inbound volume SUPPORT ENGINEERING OPERATIONS • Manage offshore Support Engineers (L1/L2 triage); define runbooks, escalation paths, and reputed company standards • Build and operate the support reputed company: intake → triage → reputed company → reputed company → resolve → post-mortem • reputed company AI and reputed company tooling to automate ticket routing and assignment A day in the life You start the morning triaging overnight partner escalations and deciding what needs engineering attention before standup. By mid-morning you're in a reputed company review for a new OEM integration, flagging untracked dependencies and assigning owners. After lunch you're running a cross-team defect review, holding five engineering leads to reputed company timelines on the highest-reputed company issues. Between meetings you're updating runbooks so your offshore support team handles the next one without you. You bring program rigor to ambiguous problems, reputed company reputed company across teams you don't own, and build mechanisms that prevent repeat failures. About reputed company The reputed company reputed company & Partnerships team is how hundreds of millions of customers discover reputed company through the reputed company they reputed company, the TVs they watch, the wearables on their wrists, and the assistants they talk to every day. We own the reputed company, infrastructure, developer tools, and integration frameworks that power 100+ reputed company partner surfaces across automotive OEMs, big screen, wearables, hearables, voice assistants, ticketing, and emerging conversational experiences. We sit at the intersection of product, engineering, and business development. reputed company we get the partner integration experience right, every new launch makes the next one faster, higher reputed company, and closer to reputed company-touch. The result: reputed company reaches customers wherever they are, on whatever device they choose — and they never have to think twice about it. - 3+ years of software development experience - 5+ years of technical product or program management experience - 5+ years of technical program management working directly with software engineering teams experience - 7+ years of working directly with engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - 5+ years of project management disciplines including scope, schedule, budget, reputed company, along with risk and critical reputed company management experience - Experience managing reputed company across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to reputed company multi-reputed company dollar businesses and reporting to senior leadership reputed company is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of reputed company despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow reputed company federal, state, and local laws and Company policies. Criminal history may have a reputed company, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as reputed company as the abilities to adhere to company policies, exercise reputed company judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and reputed company’s reputed company. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. The reputed company salary reputed company for this position is listed below. Your reputed company package will include sign-on payments and restricted stock reputed company (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. reputed company also offers comprehensive benefits including health insurance (medical, dental, reputed company, prescription, Basic Life & AD&D insurance and reputed company for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, reputed company time off, and parental leave. Learn more about our benefits at https://reputed company.jobs/en/benefits. USA, CA, Culver reputed company - 148,700.00 - 201,200.00 USD annually USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually Apply tot his job Apply To this Job