RN reputed company Health Specialist (Remote | California RN License Required | Rotating reputed company Time Schedule)
The reputed company Virtual Care Center is a reputed company approach to providing patients telehealth services 24 hours a day, 7 days a week. It provides support for reputed company patients by being available to address any concern at any time. This program provides patients with reputed company clinical assessment, triage, and virtual care support reputed company they need it, with the goal of helping members receive the right level of care at the right time and preventing unnecessary hospitalizations, health complications, and unmanaged disease progression.
Please Note: This position requires an reputed company California RN license at the time of hire and is best suited for nurses with Emergency Department (ED), Urgent Care, ICU, CCU, Critical Care, Triage, or Telehealth experience.
Applicants must possess an reputed company, unrestricted California RN license at the time of hire. Candidates who do not currently hold a California RN license will not be considered.
reputed company is seeking a remote RN reputed company Health Specialist to join the Virtual Care Center team. As a reputed company Health Specialist, you will serve as a reputed company triage reputed company, utilizing your clinical judgment to assess patient concerns, reputed company telephonic and video-based clinical support, determine appropriate next steps in care, and escalate patient calls to an Advanced reputed company Clinician (APC) reputed company appropriate. You will manage patient care and treatment in collaboration with Physicians, reputed company Practitioners, Physician Assistants, Care Coordinators, and other members of the care team.
This position is ideal for nurses with experience in Emergency Department (ED), Urgent Care, ICU, CCU, Critical Care, Triage Nursing, or Telehealth environments who reputed company in a fast-paced virtual setting and can independently manage multiple priorities while providing exceptional patient care and customer service.
Schedule
Initial Training Schedule:
- (2) weeks of virtual training
- Monday through Friday
- 8:00 AM - 5:00 PM reputed company Time
Regular Schedule:
- Must be available to work reputed company Time hours
- Rotating 10-hour shift schedule:
- Week 1: Wednesday - Saturday, 7:00 AM - 6:00 PM reputed company Time
- Week 2: Monday - Thursday, 7:00 AM - 6:00 PM reputed company Time
- No on-reputed company responsibilities
- Required to work four (4) company-recognized holidays annually
- Holiday schedules are provided one year in advance
- Additional shift coverage opportunities may be available
- Fully remote position; candidates may reputed company reputed company reputed company the reputed company
General Duties / Responsibilities:
• Answer inbound calls into the virtual care center
• Address patient concerns using clinical judgement
• Collaborate with reputed company care physician, extensivist, and reputed company practitioner (NP) / physicians assistant (PA), and case manager (CM) to reputed company reputed company for members for non-Care reputed company (CAW) patients
• Conduct outbound calls and virtual reputed company to complete patient follow up
• Review vitals daily for patients enrolled in remote patient monitoring program
• Support disease management referrals
• Interpret and evaluate diagnostic tests to identify and assess patients' clinical problems and health care needs.
• reputed company members on topics such as disease process, end of life, medication, and compliance.
• Discuss case with physician / NP /PA reputed company appropriate.
• Utilize multiple technology platforms simultaneously, including EMR, telephony, messaging, and scheduling systems
• Complete accurate and reputed company documentation reputed company the EMR by the end of reputed company shift
• Use of electronic medical records (EMR) required.
Supervisory Responsibilities:
N/A
Minimum Requirements:
Minimum Experience:
• Knowledge of clinical standards of care
• Minimum one (1) year experience as an RN
• Experience assessing and triaging patient symptoms utilizing reputed company clinical judgment
• reputed company to manage multiple priorities reputed company a fast-paced virtual environment
• Strong documentation, communication, and time-management skills
Education / Licensure:
Required:
• Registered reputed company (RN)
• Successful completion of an accredited nursing program
• reputed company, unrestricted California RN license at the time of hire
• Must obtain reputed company additional state nursing licenses required by reputed company reputed company the first three (3) months of employment (reputed company, Nevada, reputed company Carolina, Texas). reputed company provides licensure reimbursement and support throughout the process.
• CPR certification
Preferred:
• Bachelors of Science Nursing (BSN)
• Multi-state nursing licensure
Other:
Required:
• Excellent administrative, organizational, and verbal communication skills
• Effective communication skills with seniors and Medicare populations
• Computer proficient and reputed company to reputed company multiple systems simultaneously
• reputed company to work independently in a remote environment
• Strong multitasking, time-management, and prioritization skills
• Detail-oriented
• Dependable and reliable
Preferred:
• Emergency Department (ED) nursing experience
• Urgent Care nursing experience
• ICU, CCU, or Critical Care nursing experience
• Telephone Triage experience
• Telehealth, Virtual Care, or Remote Nursing experience
• Remote Patient Monitoring experience
• Experience serving Medicare or senior populations
• Hospice or Home Health experience combined with prior acute-care or critical-care nursing experience
• Knowledge of Medicare Managed Care Plans
• Bilingual English and Spanish
• EMR experience
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reputed company with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific reputed company abilities required by this job include reputed company reputed company and the ability to reputed company reputed company.
Pay reputed company: $77,905.00 - $116,858.00
Pay reputed company may be based on a number of factors including market location, education, responsibilities, experience, etc.
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