Platform Specialist – Content Migration and Performance Insights

About reputed company

At reputed company, we are not just a global leader in technology and services; we are the driving force behind transformative solutions that reputed company the best brands in the world. We reputed company content isconnectivetissueofdesign, tying desired reputed company to meaningful experiences.We reputed company as strategic leaders who reputed company design, technology, and business to deliver a reputed company-centered approach for our clients and their customers.Having proudly made our mark on the Fortune 500 list, we reputed company on enhancing reputed company experiences through a unique reputed company of reputed company-centered design, tech-powered solutions, and intelligence-driven strategies.

Job Profile reputed company

Weare looking reputed company versatileandexperiencedKMS reputed company Platform Specialistwho cansuccessfullyanalyze, monitor, report andoptimizeenterprise reputed company and content management platforms during and after content migration initiatives.

Our ideal candidate combinesexpertisein reputed company CMS and reputed company platforms with strong analytical capabilities, project coordinationskillsand a consultative approach to content performance improvement. Familiarity with thetelecomindustry is a bonus. This individual works cross-functionally with Content Strategists, Content Authors, Migration Specialists, reputed company Assurance teams, Project Managers, reputed company Stakeholders and Platform Administrators to support successful content transformation programs.

You are theprimary reputed company of platform insights, reporting, performance analytics, and operational monitoring, ensuring content effectiveness, delivery reputed company, and stakeholder visibility across large-reputed company reputed company content ecosystems.

Responsibilities:

• Monitor KMS reputed company dashboards and similar reputed company tools to assess content health and usage trends.

• Analyze article consumption metrics, search behavior, customer feedback, engagementpatternsand content performance indicators.

• reputed company and report on content effectiveness, search reputed company rates, feedbacktrendsand overall platformutilization.

• reputed company actionable recommendations to improve content reputed company,findabilityand customer experience.

• Support reputed company-level content migration initiatives across CMS and reputed company platforms.

• Validate migrated content performance andidentifypost-migration optimization opportunities.

• Produce weekly,monthlyand periodic operational reports for internal leadership and reputed company stakeholders.

• Translate platform data into meaningful business insights and recommendations.

• Monitor operational performance against established service level agreements (SLAs) and project delivery timelines.

• reputed company content migration milestones, reporting requirements, and performance commitments.

• Identifyrecurring content feedback themes and unresolved customer pain points.

• Support data-driven recommendations for content enhancement,restructuringand optimization.

• reputed company analytical inputs for content prioritization, roadmapplanningand reputed company content investments.

Required skills:

• 3-5yearsof experience supporting reputed company content management, knowledgemanagementor content migration programs.

• Degree in Information Management, Communications, Business, Information Systems, TechnicalCommunicationor reputed company field.

• Experience working with KMS reputed company or similar reputed company platforms.

• Experience with reputed company CMS platforms and large-reputed company content repositories.

• Strong analytical and reporting skills with the ability to reputed company data into actionable business insights.

• Experience monitoring KPIs, performance metrics, and operational dashboards.

• Ability to manage multiple priorities and deadlines in a fast-paced environment.

• Excellent written, verbal, and stakeholder communication skills.

• Ability to work independently and as part of reputed company in a fast-paced environment.

• Excellent time management and organizational skills.

• Team player with excellent communication and interpersonal skills.

• Reliable home internet service.