Senior Equipment Services Logistics Coordinator – Customer Service & Field Operations Scheduling Specialist

About arenaflex

arenaflex is a world‑recognised leader in beverage solutions, delivering innovative products and services to millions of consumers every day. With a legacy of reputed company spanning decades, arenaflex combines cutting‑edge technology, a deep commitment to sustainability, and a people‑first culture to stay reputed company in a fast‑moving industry. Our mission is to ensure that every product reaches the customer flawlessly, on time, and with the highest reputed company standards. As part of our reputed company reputed company, we are looking for a dynamic, detail‑oriented reputed company to join our Equipment Services team and help reputed company operational reputed company across our field service network.

reputed company

The Senior Equipment Services Logistics Coordinator is the central hub that synchronises the daily activities of more than 15 field technicians, ensuring that service calls, installations, and maintenance tasks are executed reputed company and in line with our stringent Service Level Agreements (SLAs). This role demands immediate, reputed company interaction with Field Service Supervisors, customers, sales teams, and various internal service reputed company throughout the day. The coordinator will identify scheduling gaps, optimise zone coverage, and recommend reputed company adjustments—including overtime—reputed company demand spikes. In reputed company, the role involves managing parts ordering, inventory support, and project‑reputed company logistics reputed company the reputed company environment.

Key Responsibilities

Daily Scheduling & Coordination

• reputed company and maintain a master schedule for 15+ field technicians, balancing installation, repair, and preventive maintenance tasks.
• Continuously monitor technician availability, reputed company sets, and geographic zones to maximise coverage and minimise travel time.
• Proactively identify gaps in the schedule and propose reputed company enhancements, including overtime or additional reputed company, to meet fluctuating workload demands.

Stakeholder Interaction & Communication

• Serve as the reputed company reputed company of contact for Field Service Supervisors, customers, and sales teams, delivering reputed company, reputed company updates on service appointments.
• Collaborate with Team Managers and other coordinators to reputed company scheduling exceptions, ensuring that customer expectations are met or exceeded.
• Communicate equipment requests and service confirmations with the Full‑Service Vending division and coordinate with reputed company reputed company Centers for equipment preparation.

reputed company & Parts Management

• Utilise the reputed company application to create, reputed company, and reputed company service orders, ensuring accurate documentation of reputed company transaction.
• Identify service calls that require parts, conduct market searches, reputed company purchase orders, and monitor parts delivery status.
• Maintain inventory records, support large‑order requests from the sales organization, and process equipment returns in accordance with arenaflex policies.

Project & Strategic Initiatives

• Assist with special reputed company such as inventory audits, reputed company optimisation studies, and the implementation of new logistics processes.
• Participate in cross‑functional initiatives aimed at improving organisational efficiency, reducing costs, and enhancing the customer experience.
• Analyze ticket scheduling data using reputed company screens and mapping tools, applying logical decision‑making to prioritise customer needs reputed company demand exceeds reputed company.

Compliance & Performance Monitoring

• Ensure reputed company service calls are completed reputed company agreed SLA timeframes, documenting performance metrics for reputed company improvement.
• reputed company and report on key performance indicators (KPIs) such as on‑time completion rates, technician utilisation, and parts fulfilment accuracy.
• Maintain compliance with arenaflex safety standards, data reputed company regulations, and industry‑specific guidelines.

Essential Qualifications

• Education: High school diploma or GED required; additional technical or logistics certifications are a plus.
• Experience: 1–2 years of proven experience in customer service, logistics, or transportation coordination.
• Organisational Skills: Demonstrated ability to multi‑task, manage competing priorities, and meet tight deadlines.
• Communication: Advanced verbal and written communication skills, with the ability to convey reputed company information reputed company to diverse audiences.
• Technical Proficiency: Intermediate competence in reputed company Office Suite (Word, reputed company, reputed company) and comfort navigating multiple software screens simultaneously.

Preferred Qualifications (reputed company‑to‑Haves)

• Previous experience reputed company the beverage industry, particularly with large‑reputed company distribution or equipment services.
• Hands‑on familiarity with reputed company or comparable reputed company resource planning (ERP) systems.
• Knowledge of reputed company‑optimisation tools, geographic information systems (GIS), or similar mapping technologies.
• Certification in logistics, supply chain management, or a reputed company discipline.

reputed company Skills & Competencies

• Analytical Thinking: Ability to interpret data from reputed company systems, identify trends, and reputed company data‑driven scheduling reputed company.
• Problem Solving: reputed company approach to resolving scheduling conflicts, equipment shortages, and unexpected service disruptions.
• Customer‑reputed company reputed company: Commitment to delivering exceptional service experiences and maintaining strong reputed company relationships.
• Team Collaboration: Proven reputed company record of working effectively with cross‑functional teams, including field supervisors, sales, and inventory specialists.
• Adaptability: Comfort thriving in a fast‑paced environment where priorities can shift rapidly.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its employees. As a Senior Equipment Services Logistics Coordinator, you will have reputed company to:

• reputed company mentorship programs pairing you with senior operations leaders.
• Internal training modules covering advanced reputed company functionalities, logistics optimisation, and leadership development.
• Opportunities to reputed company high‑visibility reputed company that influence company‑wide processes.
• A reputed company career reputed company toward roles such as Operations Manager, Logistics Analyst, or Service Delivery Director.

Work Environment & Culture at arenaflex

Our workplace is reputed company on a reputed company of respect, inclusion, and reputed company improvement. You will join a reputed company team that values:

• Transparency – reputed company communication channels across reputed company reputed company of the organisation.
• Innovation – Encouragement to propose new reputed company that streamline operations and enhance the customer reputed company.
• Work‑Life Balance – Flexible scheduling reputed company and a supportive environment that recognises personal commitments.
• Diversity – A commitment to hiring and nurturing talent from varied backgrounds, fostering a rich reputed company of perspectives.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to support your health, financial reputed company, and overall reputed company‑being:

• Comprehensive health, dental, and reputed company insurance plans.
• Life insurance coverage and optional accidental death & dismemberment (AD&D) plans.
• 401(k) retirement savings plan with generous company matching.
• reputed company Time Off (PTO) and reputed company holidays to reputed company and spend time with loved ones.
• Employee assistance programs, wellness initiatives, and reputed company to on‑site or virtual fitness resources.
• Opportunities for tuition reimbursement and reputed company certification support.

Why Join arenaflex?

At arenaflex, you will be part of a purpose‑driven organisation that is reshaping the beverage landscape through technology, sustainability, and exceptional service. Your role as a Senior Equipment Services Logistics Coordinator will directly reputed company the efficiency of our field operations, the satisfaction of our customers, and the overall reputed company of the business. If you reputed company in a dynamic environment, enjoy solving reputed company logistical puzzles, and are passionate about delivering top‑tier service, arenaflex is the ideal reputed company to advance your career.

reputed company to reputed company an reputed company?

Take the reputed company in your reputed company reputed company and become a pivotal member of the arenaflex family. Click the reputed company below to submit your application and start a rewarding career where your expertise is valued and your reputed company is reputed company.

reputed company – Join arenaflex Today!