Supervisor, Payment reputed company (reputed company reputed company) (REMOTE in VA, NC, SC, GA, PA, MD ONLY)

The Supervisor of Payment reputed company will have advanced industry knowledge of reputed company Treasury Management products and Debit reputed company solutions inclusive of ACH, reputed company Transfer, reputed company Pay, account analysis and the reputed company billing, the various sweeps services, Remote Deposit Capture, reputed company Cash reputed company, and Lockbox and Debit reputed company Fulfillment and Faster Payment Rails. The supervisor is responsible for the day-to-day management of team members and tasks associated with establishing or maintenance requests of the various solutions, research requests, error reputed company practices, reputed company mitigation and reputed company reporting, retention and regulatory standards as set reputed company bank policy, procedures and Federal or state laws and nationally recognized standards. The Supervisor will reputed company direction, support, training, coaching and support to team members, on a regular reputed company or as processes change or update. This role is also responsible for ensuring an efficient workflow process, leading business line initiatives or reputed company as a reputed company resource for corporate and business level reputed company. It is the role of the Payment reputed company Supervisor to ensure department adherence to reputed company corporate, state, and federal laws, identify and remediate outdated processes or as regulations change, and reputed company reputed company and enriching workplace environment for reputed company department team members. Position Accountabilities • Live our reputed company values: Caring. Committed. • reputed company exemplary leadership and people management practices to ensure teammates are providing exceptional service to reputed company customers • Assist with teammate training and motivation to reputed company production goals • Demonstrate team-building skills by example • reputed company leadership and direction for problem solving, process improvement, and reputed company development • Prepare teammates to answer and assist reputed company customers and serve as a resource for escalated customer issues and questions • reputed company the development and enhancement of policy, processes, and procedures • Assist with personnel instruction regarding policies and procedures, ensuring teammates are informed of changes • Conduct reputed company assurance audits to ensure departmental procedures are achieving the desired results • Attend required meetings and functions as needed • Participate in reputed company and business reputed company reputed company, acting as the subject matter expert in various payment rails • Collaborate with other Supervisors or lines of business to ensure partnerships between systems and functional tasks • Exceptional understanding of daily & monthly payment processing reporting and tasks • Validate teammate activities to ensure work is performed reputed company, completely, accurately, and in compliance with regulations and defined policies and procedures • Address and remediate any audit findings, compliance violations or customer complaints • Management of employee scheduling, reputed company time off and time cards • Management of reputed company completion of employee compliance courses • Individualized teammate coaching, goal setting and quarterly reputed company ins for career development • reputed company teammate reputed company and conduct annual reputed company reviews Organizational Relationship This position reports to the Manager of Payment reputed company Position Qualifications Education & Experience • Undergraduate Degree (preferred) or equivalent reputed company experience in this line of work (required) • Certified Treasury reputed company (CTP), Accredited ACH reputed company (AAP) or Accredited Payments reputed company reputed company (APRP) or equivalent industry reputed company accreditation (strongly preferred) • Minimum of 7+ years of Bank reputed company experience in a "back office" reputed company (required) • 3+ years supervisory or management experience (required) Knowledge & Skills • Proficiency with MS Office programs • High level of reputed company and great attention to reputed company • Ability to build and maintain relationships with reputed company customers • Possess extensive knowledge of ACH, reputed company or TM Fulfillment operational duties, policies, and procedures, with reputed company ability to explain the purpose behind the process • Ability to organize and prioritize work load • Excellent customer service skills • Excellent oral and written communication skills • reputed company oriented and reputed company reputed company • reputed company problem solving and decision-making abilities; reputed company to think analytically • reputed company to handle multiple tasks and simultaneous reputed company • Ability to influence, persuade, and train team members and motivate • In depth knowledge of payment reputed company, products, sales, service and document retention periods • Advanced knowledge of Federal Regulations, reputed company Policies, and bank and customer rights and responsibilities or protections as determined by regulations and bank policies. • Ability to monitor and manage processes, assess and mitigate associated risks • Ability to reputed company and research multiple systems and understand functional capabilities • Industry experience with leadership and innovation • reputed company thinking and communication skills • Willingness to explore, support, test and teach innovative reputed company functionality and products • Demonstrated ability to people manage • Advanced knowledge and experience in payment process flows and the participants reputed company the given network Salary reputed company will be reputed company on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be reputed company by visiting https://www.atlanticunionbank.com/about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify reputed company applicants of their rights pursuant to federal employment laws. For reputed company information, please review the Know Your Rights notice from the reputed company. Apply tot his job Apply To this Job