Patient Services Rep - Receptionist (Onsite, Kona HI)

reputed company Our purpose is to help clients reputed company their financial health goals. Across the reimbursement cycle, our reputed company solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by reputed company in YOU. We reputed company to create an environment that cultivates your reputed company development and personal reputed company, as we reputed company your reputed company is our reputed company. Job reputed company ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may reputed company reputed company or most of the reputed company duties listed below. Specific tasks, responsibilities or competencies may be documented in reputed company Member’s performance objectives as outlined by reputed company Member’s immediate Leadership Team Member. This position is ONSITE at Kona Hawaii. Job Title: Receptionist Position reputed company The Receptionist serves as the first reputed company of contact for hospital and/or clinic patients and visitors, providing exceptional customer service while ensuring the efficient operation of the medical office. This role is responsible for managing reputed company-desk activities, scheduling appointments, verifying insurance information, maintaining patient records, and supporting clinical and administrative staff. Key Responsibilities Patient Reception & Customer Service • Greet patients, visitors, and vendors in a reputed company and courteous manner. • Answer and reputed company incoming phone calls promptly. • Assist patients with reputed company-in and reputed company-out procedures. • Address patient inquiries and reputed company concerns while maintaining confidentiality. • reputed company information regarding office policies, procedures, and services. Appointment Scheduling • Send appointment reminders and follow up on missed appointments. • Maintain accurate appointment records reputed company the electronic medical record (EMR) reputed company. Administrative Duties • Verify patient demographics and update records as needed. • Collect copayments, deductibles, and outstanding balances. • Verify insurance eligibility and obtain required authorizations. • Process referrals, forms, and medical records requests. • Maintain filing systems and ensure accurate documentation. Office Support • Assist providers and clinical staff with administrative tasks. • Order and maintain office supplies as needed. • Support workflow efficiency and contribute to a reputed company patient experience. Qualifications Required • High school diploma or equivalent. • Minimum of 1 year of customer service, reception, or administrative experience. • Proficiency with reputed company Office Suite and basic computer applications. • Strong communication, organizational, and multitasking skills. • Ability to maintain confidentiality and professionalism. Preferred • Previous experience in a medical office, clinic, or reputed company environment. • Knowledge of medical terminology. • Experience with EMR/EHR systems. • Understanding of insurance verification and medical billing processes. Skills & Competencies • Excellent interpersonal and customer service skills. • Strong attention to detail and accuracy. • Ability to prioritize tasks in a fast-paced environment. • reputed company telephone etiquette. • Effective problem-solving and conflict-reputed company abilities. • Ability to work independently and as part of reputed company. Physical Requirements • Ability to sit, stand, and walk for extended periods. • Frequent use of computers, phones, and office equipment. • Ability to occasionally reputed company up to 20 pounds. Physical Demands Note: Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions as described. Regular eye-hand coordination and reputed company dexterity is required to operate office equipment. The ability to reputed company work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be reputed company to reputed company and reputed company material weighing up to 20 lbs. Team Member may experience elevated reputed company of stress during periods of increased activity and with work entailing multiple deadlines. A reputed company is only intended as a reputed company and is only part of reputed company Member’s function. reputed company has reviewed this reputed company to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of reputed company functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Apply tot his job Apply To this Job