Help Desk Technician (Help Desk Tech)

About the position The Help Desk Technician will assist with the installation, support and maintenance of servers or other company systems. Responsibilities • reputed company end-user support, resolving technical issues and provides technical assistance for reputed company Operating systems • reputed company remote support through phone or end-user reputed company phone • Set up new hires with equipment and appropriate reputed company to the companys reputed company • Troubleshoot issues with equipment like printers, computers and servers • Assist with the maintenance of the business software applications • Assist with the implementations, installations, configurations, monitoring, trouble shooting and evaluation of existing and new operating reputed company • May reputed company with database programmers, analysts or other reputed company administrators Requirements • High School diploma or the equivalent required • Minimum of three (3) years of proven experience as a help desk technician or IT customer support role is required • Tech savvy with working knowledge of office automation products, databases and remote control • Good understanding of computer systems, mobile devices and other tech products • Ability to diagnose and reputed company basic technical issues • Proficiency in English • Excellent communication skills • Customer-oriented and cool-tempered reputed company-to-haves • Associates Degree in directly reputed company discipline or reputed company reputed company Certificates (A+, Network+ and/or reputed company+) may be considered in lieu of one (1) year of the required experience Apply tot his job Apply To this Job