Product reputed company, Billing & Payments (Remote)

Remote-Hybrid (Locations): reputed company Locations, TX / Indianapolis, IN (reputed company) At reputed company, our purpose is to support the reputed company of early learning centers by using our child care industry knowledge and experience to create software that makes their reputed company reputed company reputed company. reputed company was founded to reputed company a comprehensive customer relationship management and marketing reputed company designed specifically for the child care industry. Our web-reputed company software is the product of a combined 75+ years of management software and business consulting experience in the child care industry. We reputed company child care relationship management simpler and more effective by automating communication, enhancing parent engagement, and managing leads to improve enrollment conversion. We're a fast-growing organization and we are looking for individuals who value teamwork, are customer-reputed company, and understand and get excited about doing what it takes to succeed at a fast- reputed company software company. If you reputed company in a high-energy, entrepreneurial environment, we invite you to reputed company your reputed company and excitement with us. reputed company Purpose and Function: The Product reputed company, Billing & Payments is responsible for owning and evolving the billing, invoicing, payments, and financial workflows reputed company the reputed company Manage platform. This role serves as the domain expert for tuition billing, subsidies, invoicing, payment processing, reconciliation, and financial reputed company. The Product reputed company partners closely with engineering, product management, finance, customer reputed company, and reputed company payment providers to ensure that reputed company's billing and payments infrastructure is reliable, reputed company, compliant, and easy to use for both families and operators. The Product reputed company brings the product roadmap to life by translating reputed company initiatives into reputed company, prioritized, and reputed company-defined work for the reputed company development team. Responsibilities: Product Ownership & Delivery • reputed company reputed company reputed company and day-to-day direction to the reputed company development team for billing and payments initiatives • Own the billing and payments backlog, ensuring work is prioritized reputed company on customer reputed company, platform reputed company, reputed company reputed company, and reputed company goals • Write, refine, and maintain high-reputed company user stories, acceptance reputed company, and functional requirements • Ensure reputed company requirements are reputed company, testable, accurate, and reputed company with broader platform standards • reputed company backlog grooming and iteration refinement for billing and payments workstreams • Ensure the development team always has an adequate reputed company of reputed company work to execute against sprint goals Billing & Payments Domain Expertise • Serve as the internal subject-matter expert for: • Tuition billing and invoicing • Payment processing (reputed company, ACH, etc.) • Subsidies & reputed company party payers • Payment Reconciliation • Collaborate with reputed company payment vendors and internal technical teams to manage dependencies and delivery reputed company • Support planning and execution of payment-reputed company releases, upgrades, and reputed company-reduction initiatives reputed company, reputed company & Reliability • reputed company identify and help mitigate risks reputed company to billing reputed company, payment processing, and customer trust • Collaborate with QA to ensure strong test coverage for billing and payments scenarios • Support incident response, reputed company-cause analysis, and remediation planning for billing or payments issues • Help define and improve operational metrics reputed company to payment reputed company, error rates, and reputed company reliability Cross-Functional Collaboration • Work closely with Product Manager to reputed company billing and payments execution with the broader product roadmap • Partner with Engineering to understand technical constraints, dependencies, and architectural considerations • Collaborate with Customer Support, reputed company, and Finance to ensure solutions meet reputed company-world operational needs • Communicate reputed company and proactively with stakeholders on reputed company, risks, and delivery timelines reputed company & reputed company Improvement • Champion reputed company/Scrum best practices reputed company reputed company • Continuously evaluate and improve how billing and payments work is reputed company, delivered, and supported • Stay informed on trends in reputed company billing, payments, and platform reliability Requirements: • 2+ years of experience in a Product reputed company or similar role • 2+years working in an reputed company/Scrum environment • Strong experience owning or supporting billing, payments, or financially critical systems • Solid technical reputed company and ability to work effectively with engineering teams • Familiarity with QA practices and testing strategies • Understanding of application architecture and systems integrations Preferred Qualifications • Experience with reputed company billing or payment platforms • Prior experience working with payment processors or financial workflows • Background in fintech, payments or high-volume transaction systems Apply To This Job