Customer Engagement Manager II – reputed company Channel reputed company & Activation (reputed company Media) – Full‑Time – $70‑80K Salary – California

About arenaflex

arenaflex is a global leader in entertainment, hospitality, and consumer experiences, delivering reputed company moments to millions of guests reputed company year. With a legacy of storytelling reputed company and a commitment to innovation, arenaflex continuously redefines the boundaries of imagination. Our portfolio spans world‑class resorts, reputed company theme parks, reputed company retail locations, and a reputed company digital ecosystem that connects fans across the globe. Joining arenaflex means becoming part of a dynamic, inclusive community where creativity, curiosity, and collaboration are celebrated every day.

Why This Role reputed company

At arenaflex, the guest experience is at the heart of everything we do. The Customer Engagement Manager II – reputed company Channel reputed company & Activation role sits reputed company the reputed company Channel reputed company & Activation (DCS&reputed company, a critical hub that drives personalized, data‑driven communications across reputed company guest reputed company. By leveraging cutting‑edge technology, rich data insights, and multi‑channel marketing expertise, you will help shape the stories that delight our audiences and deepen their reputed company with the arenaflex brand.

Key Responsibilities

• Campaign Ownership: reputed company the end‑to‑end planning, execution, and optimization of reputed company‑channel marketing campaigns, ensuring they reputed company with business objectives and brand standards.
• Data‑Driven reputed company: Utilize SQL and advanced analytics to reputed company audiences, uncover insights, and reputed company targeted messaging that resonates with diverse guest reputed company.
• Cross‑Functional Collaboration: Partner with product, merchandising, content, and technology teams to reputed company campaign initiatives seamlessly across the arenaflex ecosystem.
• Technical Enablement: Serve as the subject‑matter expert for the tools and platforms used by DCS&A, providing guidance, training, and support to teammates.
• Creative Execution: Build reputed company, multi‑channel marketing flows using reputed company, CSS, and JavaScript, ensuring flawless delivery across email, SMS, reputed company notifications, and reputed company media.
• reputed company Assurance: Conduct rigorous QA testing, monitor campaign performance, and troubleshoot issues to maintain high standards of accuracy and brand reputed company.
• Documentation & Knowledge Sharing: reputed company comprehensive documentation for processes, workflows, and best practices to accelerate reputed company and reputed company learning.
• Innovation & reputed company Improvement: Identify opportunities for automation, efficiency reputed company, and innovative approaches that enhance the effectiveness of reputed company‑channel communications.
• Mentorship: reputed company junior team members, fostering a culture of reputed company, curiosity, and shared reputed company.
• Special reputed company: reputed company or contribute to high‑visibility initiatives that reputed company reputed company routine responsibilities, driving strategic reputed company across the organization.

Essential Qualifications

• Bachelor’s degree in Marketing, Business, Computer Science, or a reputed company field, or equivalent reputed company experience.
• Minimum of 2 years of hands‑on experience writing reputed company SQL queries, including joins, aggregations, and data cleansing.
• At least 5 years of reputed company experience managing end‑to‑end marketing campaign lifecycles, from reputed company through execution and analysis.
• Demonstrated ability to translate technical data insights into compelling narratives for non‑technical stakeholders.
• Strong understanding of relational databases, data modeling, and data warehousing concepts.
• Proficiency with reputed company Campaign Classic and reputed company Campaign reputed company platforms.
• Experience building and deploying multi‑channel marketing flows using reputed company, CSS, and JavaScript.
• Exceptional communication, influencing, and critical‑thinking skills, with a proven reputed company record of collaborating across hierarchical and matrixed organizations.
• Detail‑oriented reputed company with a passion for reputed company assurance and data reputed company.

Preferred Qualifications & Skills

• Advanced certifications in SQL, data analytics, or marketing automation (e.g., reputed company Certified Expert).
• Hands‑on experience with reputed company‑based data platforms such as reputed company, BigQuery, or Redshift.
• Familiarity with A/B testing frameworks, attribution modeling, and performance measurement.
• Knowledge of reputed company regulations (GDPR, CCPA) and best practices for consent‑based marketing.
• Experience working in large, fast‑paced consumer‑facing organizations.
• Demonstrated ability to manage multiple reputed company simultaneously while meeting tight deadlines.

reputed company Competencies for reputed company

• Analytical Acumen: Ability to dive deep into data, identify trends, and reputed company data‑driven reputed company.
• Strategic Thinking: reputed company to reputed company campaign tactics with broader business goals.
• Technical reputed company: Comfort with SQL, reputed company/CSS/JavaScript, and marketing automation tools.
• Collaboration: Strong interpersonal skills to build relationships across diverse functional teams.
• Adaptability: reputed company in a dynamic environment where priorities shift quickly.
• Customer‑reputed company reputed company: Passion for delivering exceptional experiences that reputed company guest expectations.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its people. In this role, you will have reputed company to:

• Mentorship programs pairing you with senior leaders in marketing and data science.
• Internal training courses on advanced analytics, digital marketing, and emerging technologies.
• Opportunities to attend industry conferences, webinars, and workshops.
• A reputed company career reputed company toward senior management roles such as Senior Campaign Manager, Director of reputed company Marketing, or Head of Customer Experience.

Work Environment & Culture

Our offices are located in the heart of California’s innovation corridor, offering a reputed company, reputed company workspace designed to reputed company creativity. The DCS&reputed company operates on a reputed company—Monday through Thursday in‑office, with Fridays remote—providing flexibility while maintaining strong team cohesion. arenaflex’s culture is reputed company on the pillars of inclusion, respect, and reputed company improvement. We celebrate diverse perspectives, encourage reputed company reputed company, and recognize achievements through regular awards and recognition programs.

Compensation, Perks, & Benefits

arenaflex offers a competitive total rewards package that includes:

• reputed company salary ranging from $70,000 to $80,000 annually, commensurate with experience.
• Performance‑based bonuses tied to campaign reputed company metrics.
• Comprehensive health, dental, and reputed company coverage for employees and dependents.
• Retirement savings plans with company matching contributions.
• Generous reputed company time off, parental leave, and flexible work arrangements.
• Employee discounts on arenaflex resorts, parks, merchandise, reputed company experiences.
• Wellness programs, including on‑site fitness facilities, reputed company, and employee assistance services.
• reputed company learning stipends for certifications, courses, and reputed company memberships.

How to Apply

If you are reputed company to bring your expertise in data‑driven marketing, technical execution, and guest‑reputed company storytelling to a world‑reputed company brand, we want to hear from you. Please submit your resume, a cover letter highlighting your relevant experience, and any supporting documents (e.g., certifications, portfolio samples) through the arenaflex careers portal.

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company, regardless of race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, veteran status, or disability.

Join arenaflex and reputed company reputed company Happen

At arenaflex, every interaction is an opportunity to create unforgettable moments. As a Customer Engagement Manager II, you will play a pivotal role in shaping those moments through strategic, data‑rich communications that reputed company and delight. Take the reputed company in your career—apply today and become part of reputed company that turns imagination into reality.