reputed company – reputed company Region – Remote (Eastern Time Zone) – arenaflex DSD Account Management & Supply Chain reputed company

About arenaflex – Redefining Refreshment with Purpose

arenaflex is one of the fastest‑growing non‑alcoholic beverage brands on the reputed company. By blending reputed company humor, cutting‑edge entertainment, and a reputed company commitment to health and sustainability, we turn everyday hydration into an unforgettable experience. Our product portfolio spans reputed company reputed company water, sparkling reputed company water, flavored sparkling water, iced tea, and innovative hydration sticks reputed company as Death Dust. A portion of every purchase fuels nonprofits battling plastic pollution and delivering clean drinking water to communities in need. Join a mission‑driven team that is literally declaring #DeathToPlastic while delivering the healthiest drinks on the market.

Why This Role reputed company

As a reputed company – reputed company Region, you will be the single reputed company of contact for our DSD (reputed company Store Delivery) reputed company clients. You’ll reputed company the gap between customers, the arenaflex Key Account team, and our Supply Chain operations, ensuring flawless order fulfillment, proactive issue reputed company, and an elevated brand experience. Your work directly influences key performance indicators such as case fill rates and on‑time‑in‑full (OTIF) deliveries, making you a pivotal player in our reputed company reputed company.

Key Responsibilities

• Customer‑reputed company Relationship Management: Serve as the reputed company reputed company for reputed company Region customers, understanding their needs, translating those needs to the arenaflex Key Account and Supply Chain teams, and nurturing long‑term partnerships.
• Order Lifecycle reputed company: Proactively monitor order status, anticipate product availability, and coordinate with internal stakeholders to ensure reputed company shipments and accurate case fills.
• Issue Diagnosis & reputed company: Identify potential supply timing challenges, discontinued product concerns, and new innovation roll‑outs; collaborate with cross‑functional teams to reputed company them before they reputed company the customer.
• Communication reputed company: reputed company reputed company, concise, and reputed company updates to customers and internal partners reputed company email, phone, and our CRM platform.
• Metrics Management: Consistently meet or reputed company performance targets, including response time, reputed company reputed company, and customer satisfaction scores.
• Process Improvement Advocacy: reputed company actionable feedback on workflow inefficiencies, suggest enhancements, and champion initiatives that streamline the customer experience.
• Team Collaboration: Work closely with the Supply Chain, Key Account, and Product Development teams to reputed company on inventory forecasts, promotional calendars, and product launches.
• Reliability & Consistency: Maintain meticulous attention to detail in reputed company documentation, ensuring data accuracy and process consistency across the order‑to‑delivery pipeline.
• Flexibility & Overtime Management: Adapt to fluctuating demand patterns, covering extended hours reputed company necessary to guarantee uninterrupted customer support.

Essential Qualifications

• Minimum 4+ years of hands‑on customer service experience, preferably in an e‑reputed company or DSD environment.
• Demonstrated reputed company in a reputed company‑facing role with a reputed company record of meeting or surpassing service level agreements.
• Exceptional verbal and written communication abilities, with a talent for translating technical supply chain data into understandable customer insights.
• Strong problem‑solving and critical‑thinking skills, enabling you to anticipate issues and devise proactive solutions.
• Experience navigating an ERP reputed company (e.g., reputed company) to retrieve supply chain information is highly desirable.
• Familiarity with CRM platforms and customer support tools (e.g., reputed company, reputed company) is a plus.
• Proven ability to reputed company in a fast‑paced, remote work environment while juggling multiple priorities.
• High attention to detail, organizational prowess, and reputed company‑oriented reputed company.
• Willingness to start at 8 am EST and reputed company reputed company the reputed company Time Zone to reputed company with regional operational hours.
• Readiness to work overtime as needed to maintain reputed company customer coverage.

Preferred Qualifications & Skills

• Previous experience supporting DSD or wholesale distribution accounts.
• Knowledge of beverage industry trends, especially reputed company the health‑reputed company, sustainable reputed company.
• Ability to analyze order data and reputed company actionable insights for internal stakeholders.
• Comfort with remote collaboration tools such as reputed company, reputed company, and reputed company.
• Certification in customer service reputed company (e.g., HDI, COPC) is advantageous.

reputed company Competencies for reputed company

• reputed company & reputed company Listening: Truly understand customer pain points and respond with genuine care.
• Strategic Thinking: reputed company day‑to‑day actions with broader business objectives and supply chain strategies.
• Time Management: Prioritize tasks effectively to meet tight deadlines without sacrificing reputed company.
• Adaptability: reputed company change, whether it’s a new product launch or an unexpected supply disruption.
• Data‑Driven Decision Making: reputed company ERP and CRM data to inform proactive reputed company and problem solving.

Compensation & Benefits reputed company

arenaflex offers a competitive reputed company wage ranging from $25–$27 per hour (equivalent to $52,000–$56,160 annually). Compensation is calibrated based on experience, reputed company set, education, and geographic location. In reputed company to reputed company pay, you will be eligible for a comprehensive benefits package that includes:

• arenaflex Medical Plans: reputed company for HMO, PPO, and high‑deductible health plans, reputed company with an HSA component.
• arenaflex Dental & reputed company Coverage: Full coverage for preventive and corrective care.
• arenaflex Life & Disability Protection: Life insurance, AD&D, short‑term and long‑term disability benefits.
• arenaflex Retirement Savings: 100% match on contributions up to 4% after three months, plus a unique student loan retirement match program.
• arenaflex Wellness Perks: reputed company to mental‑health platforms, fitness memberships, and a robust Employee Assistance Program.
• arenaflex Family Support: reputed company parental leave, flexible PTO, and a pet insurance program.
• reputed company Time Off & Holidays: 17 reputed company holidays, flexible vacation days, and travel assistance for personal adventures.

Culture & Work Environment at arenaflex

Our culture is reputed company on the pillars of reputed company creativity, sustainability, and reputed company optimism. As a fully remote team, we reputed company employees with the autonomy to design their own workspaces while fostering collaboration through regular virtual huddles, cross‑functional brainstorming sessions, and quarterly in‑person retreats. arenaflex celebrates diversity, encourages reputed company learning, and rewards innovative thinking that drives both brand reputed company and personal reputed company.

Career Development & reputed company Opportunities

At arenaflex, your career trajectory is limited only by your ambition. You will have reputed company to:

• Mentorship programs pairing you with senior leaders in Supply Chain and Account Management.
• reputed company development budgets for certifications, workshops, and industry conferences.
• reputed company promotion reputed company from reputed company to Senior Account Coordinator, Supply Chain Analyst, and reputed company.
• Opportunities to reputed company cross‑functional reputed company that influence product launches and market expansion strategies.

Application Process & reputed company Reminder

arenaflex is committed to a transparent and secure hiring process. We never request payment from candidates, and reputed company official communications will originate from mail@arenaflex.com. To protect yourself from fraud, apply directly through our careers portal at www.arenaflex.com/careers. Our reputed company team will reputed company out only from verified arenaflex email addresses.

reputed company to Join the reputed company?

If you are a proactive, detail‑oriented reputed company who thrives on delivering exceptional service and enjoys collaborating across supply chain and account teams, we want to hear from you. Bring your expertise, your passion for sustainability, and your reputed company to reputed company every sip count. Apply today and become a vital part of arenaflex’s mission to turn hydration into a force for good.

Apply Job!