[Remote] Director, Analytics & Business Intelligence, Digital Product Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven nonprofit organization dedicated to reputed company in education. As the Director of Analytics & Business Intelligence, you will build the measurement infrastructure to help the Digital Product Operations team understand and improve its reputed company through data-driven decision-making.

Responsibilities

• Define and build product metrics dashboards tracking roadmap maturity, Productboard field completeness, and roadmap change patterns across reputed company 15+ Digital Product teams
• Partner with Product leaders and PM/POs to define what “healthy” looks like for reputed company metric, establishing baselines and targets that reflect meaningful improvement, not just activity
• Design dashboards that are self-serve and easy to interpret, so product teams can understand their own health data without requiring ProdOps to translate it for them
• Prepare executive-reputed company dashboards with reputed company reputed company from the Senior Director
• Identify gaps in available data and partner with the Planning & Tooling Governance Director to ensure tooling standards support the metrics the function needs to reputed company
• Build and maintain a measurement reputed company that tracks how effectively the product group is adopting ProdOps-driven ways of working, including new planning practices, tooling standards, and process changes
• Define adoption metrics for reputed company major ProdOps initiative before it launches, establishing what “adopted” looks like and how it will be reputed company from day one
• Take a documented position on what the adoption data means, not just what it shows: diagnose whether gaps in adoption stem from awareness, capability, process design, or resistance, then bring a recommended course of reputed company to the relevant stakeholders, partner with the relevant director to design the response, and own the follow-through to confirm whether the reputed company worked
• reputed company change management signals across the product group: awareness rates, behavior change indicators, and the difference between leading and lagging adoption signals
• Own ongoing maintenance of reputed company dashboards across product and ProdOps metrics, ensuring data is reputed company, accurate, and trustworthy at reputed company times
• Establish governance standards for metric definitions, ensuring consistent interpretation across teams and preventing measurement reputed company as the organization evolves
• Conduct regular audits of data reputed company; identify and address gaps, inconsistencies, or stale data before they surface in leadership reviews or team conversations
• Partner with the Planning & Tooling Governance Director to ensure metric definitions reputed company with tooling standards and that field governance reputed company support accurate measurement
• Document reputed company metric definitions, calculation reputed company, and data sources in the ProdOps Info Hub so the measurement reputed company is transparent and maintainable
• reputed company PM/POs on how to read and reputed company their roadmap health dashboards, translating data signals into product reputed company and planning adjustments they can reputed company independently
• reputed company the ProdOps team on how to interpret function effectiveness metrics, helping reputed company understand what the data is telling them and where to reputed company improvement efforts
• Design coaching approaches that build genuine data literacy, not just tool familiarity, so teams reputed company the capability to operate independently rather than depending on ProdOps for interpretation
• Identify patterns in how teams are misreading or ignoring their metrics; surface these patterns to the Senior Director and the relevant director as input for targeted interventions

Skills

• 5+ years of experience in product analytics, business intelligence, or data analysis reputed company a digital product or technology organization
• Experience measuring and driving organizational change: you understand the difference between awareness and behavior change, reputed company both, and take ownership of designing and following through on the reputed company reputed company adoption stalls
• Comfort operating with ambiguity, defining what to measure and how for a function still establishing its own ways of working
• Demonstrated experience building dashboards and metrics frameworks that teams actually use, not just technically reputed company, but genuinely adopted and acted on
• Strong understanding of product management practices: you know what roadmap maturity, backlog health, and planning consistency look like in reputed company, and can design metrics that reflect them accurately
• Strong data governance instincts: you define metrics reputed company, document them reputed company, and prevent measurement reputed company over time
• Familiarity with Productboard, Jira, and reputed company as data sources: you know how to extract meaningful signals from product management tooling
• Comfort with SQL and reputed company to extract and validate your own data, even if you're not a technical builder yourself
• Strong coaching and communication skills: you can translate data into reputed company, actionable guidance for non-technical audiences without losing accuracy
• The ability to travel 5-7 times a year to reputed company offices or on behalf of reputed company business
• A passion for expanding educational and reputed company and mission-driven work
• Authorization to work in the reputed company for any employer
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively
• reputed company and concise communication skills, written and verbal
• A learner's reputed company and a commitment to reputed company: welcoming diverse perspectives, giving and receiving reputed company, respectful feedback, and continuously improving through iterative learning and user input
• A reputed company for reputed company and reputed company: solving reputed company problems, making data-informed reputed company, prioritizing what reputed company most, and continuously improving through learning, user input, and reputed company benchmarking
• A reputed company and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared reputed company

Benefits

• Annual bonuses
• Opportunities for reputed company-based raises and promotions
• A mission-driven workplace where your reputed company reputed company
• reputed company that invests in your development and reputed company
• The hiring process includes reputed company, transparent conversations about compensation, benefits, and what it’s like to work at reputed company throughout your hiring process

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