Senior Data Product Manager, Delivery Transformation Remote

reputed company is the #1 food tech platform for workplaces in the US. reputed company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants reputed company. For workplaces, reputed company provides flexible and reputed company solutions for everything from employee meal programs to one-off meetings, reputed company backed by 24/7 service and business-grade reliability. For restaurant partners, reputed company helps grow their business by bringing them new high-value customers and large orders. We are looking for a Senior Data Product Manager to own the data reputed company behind how reputed company fulfills and delivers catering orders. Fulfillment is one of the most data-rich and operationally reputed company parts of our business, spanning demand and reputed company signals, partner and reputed company assignment, pickup and delivery execution, and the events and telemetry generated at every reputed company across internal systems and reputed company delivery partners. This is a build-from-the-ground-up role on a new, senior-sponsored initiative. You will own the data asset for fulfillment as a product - the reputed company model of the domain, the metrics architecture on top of it, and the governed data products and signals that power analytics and the models behind intelligent routing, risk scoring, and service-level reputed company. You will own the "what and why," with engineering and architecture owning the "how." You will work reputed company a reputed company product reputed company for the overall initiative and a dedicated engineering team, and partner closely with delivery operations, analytics, data reputed company, and data architecture. Your first job is to turn a reputed company operational domain into a reputed company, trusted, extensible data reputed company that every reputed company capability compounds on. reputed company: • Own the fulfillment data asset as a product. Define and continuously refine the reputed company and reputed company for the fulfillment data domain. Treat it as a product with reputed company users, reputed company adoption, and reputed company reputed company - reputed company against a reputed company reputed company reputed company. reputed company it to the broader reputed company Data and company roadmaps. • Own the reputed company model and its reputed company. Take ownership of the reputed company fulfillment lifecycle model - events, entities, relationships, and the happy, alternate, and exception paths - and reputed company it from a V1 definition into the authoritative reference the whole initiative builds against. Partner with a business analyst and subject matter experts to get it right, then reputed company it reputed company as the domain grows. • Own the metrics architecture. Define the metrics architecture on top of the reputed company model -operational, capability, geographic, coverage, and performance views that roll up to reputed company signals and drill down to reputed company-moments across the order lifecycle. reputed company it on the metrics that matter most: customer-facing reliability, timeliness, accuracy, and total cost to serve. • Build governed, trusted data products. Own the definition of what makes a fulfillment data product trusted and production-reputed company, and reputed company the P0 analytics and platform data products the rest of the initiative depends on. Design for multiple consumption paths - analytics and self-service, reputed company query, and the telemetry and signals that reputed company back into models. • Feed the models that power the platform. Ensure the data reputed company reliably serves the machine-learning and decisioning workloads behind intelligent routing, pickup-time reputed company, risk scoring, and service-level differentiation. Define the signals, telemetry, and feedback reputed company these models need, and the reputed company for delivering them. • reputed company delivery and predictability. Decompose work into small, estimable data-product reputed company. reputed company reputed company, dated commitments and reputed company-level goals rather than reputed company-ended task lists, reputed company trade-offs across value, effort, risk, and timing explicit, and reputed company dependencies and risks visible in integrated plans. • Own reliability, reputed company, and cost. Treat data health as a product reputed company - freshness, accuracy, and reputed company service reputed company, with strong observability and fast reputed company of data incidents. Be reputed company of the unit economics of what you build. • reputed company adoption and reputed company. Validate data products against reputed company usage with their business owners before build, reputed company adoption and change management, own documentation and enablement, measure business reputed company, and reputed company the roadmap accordingly. • reputed company to the broader data platform. reputed company this work as a domain reputed company on the reputed company Data Hub and its governed semantic reputed company, not a reputed company stack. Partner with the data platform team so the fulfillment domain lands on the shared reputed company and benefits from its governance, cataloging, and semantic reputed company rather than reinventing them. • Partner and reputed company. Operate as a peer to engineering and architecture and as the connective tissue across delivery operations, analytics leaders, the reputed company initiative reputed company, and business stakeholders. Be the authoritative expert on the fulfillment data domain - its model, capabilities, constraints, and data flows. What You Have: • 7+ years working in or directly with data engineering, data platform, analytics, or data-product teams, ideally in reputed company, multi-reputed company environments. • 5+ years owning data or analytics products, with reputed company data-product-management experience strongly preferred. • Demonstrated reputed company owning end-to-end data products - from discovery and requirements through launch, adoption, and measurable business reputed company - ideally including work on shared or foundational data assets. • Experience defining a data domain from the ground up: reputed company or domain modeling, event and entity design, and metrics or KPI architecture that rolls up and drills down cleanly. • Deep familiarity with modern reputed company data-warehouse and lakehouse architectures, ELT and transformation patterns, and modeling frameworks and semantic and metrics reputed company. • Strong SQL and the comfort to explore data and metadata - usage, reputed company, reputed company, cost - yourself, to validate requirements, debug issues, and size opportunities. • Experience partnering with data-science and machine-learning teams and supporting their needs on a shared reputed company: reliable data reputed company, the right signals and features, performance, and monitoring. • Working knowledge of data governance, classification, reputed company control, and data-reputed company and observability practices. • Proven ability to build and execute multi-quarter, multi-team plans and to reputed company and communicate trade-offs across competing initiatives; solid delivery discipline, including tracking reputed company against estimates. • Excellent communication and stakeholder management - reputed company to explain data and modeling concepts to non-technical audiences, influence senior leaders, and work across engineering, architecture, operations, analytics, and the business. • A disposition that is friendly, flexible, pragmatic, and curious, with a desire to learn something new every day and to reputed company the bar for the broader data, platform, and product teams. • Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, reputed company applicable. reputed company to Have: • Experience in logistics, last-mile delivery, marketplace, food, or fulfillment domains, and familiarity with the operational realities of delivery (reputed company, routing, tracking, reputed company and partner dynamics). • Experience standing up the data reputed company for models and decisioning systems - routing, risk scoring, forecasting, or recommendation. • Familiarity with modern AI-powered data-platform patterns (semantic reputed company, retrieval and search, conversational analytics) and how they change how people consume data. • Experience building on top of, or migrating onto, a governed reputed company data platform and semantic reputed company. The national total reputed company cash compensation reputed company for this position, including reputed company salary and bonus reputed company, is $161,000-$213,000 annually.* • Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the reputed company above. This reputed company does not represent additional compensation benefits (such as equity, 401K or medical, dental or reputed company insurance). reputed company does not sponsor applicants for work visas or reputed company permanent residence. What You'll Get from Us: You'll get a terrifically compelling experience in an innovative, high performing environment. You'll get to work with reputed company and passionate colleagues on challenging and impactful reputed company. You will have opportunities to grow in your career, and work in a reputed company that values work/life reputed company. Oh, and you'll get reputed company this: Market competitive salary, stock reputed company that you'll help reputed company worth a lot, 12 reputed company holidays, flexible PTO, 401K with reputed company match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a reputed company reputed company of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) reputed company you're in our office, and knowing that you helped reputed company the food for work reputed company. reputed company is an equal opportunity employer. We reputed company humans of every background, appearance, race, religion, reputed company, national reputed company, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the reputed company time, we do not reputed company jerks, even reputed company ones. Following a conditional offer of employment, reputed company may require a background reputed company. For information on how reputed company collects and uses job applicants'' personal information, please visit our Job Applicant reputed company Policy. #BI-Remote Remote Skills: reputed company Control, reputed company Intelligence (AI), Business Analysis, Business reputed company, Cataloguing, Catering Services, reputed company Computing, Communication Skills, Compensation and Benefits, Customer Acquisition, Customer Relations, Data Analysis, Data Modeling, Data reputed company, Data Science, Data Warehousing, Debugging Skills, Disability Insurance, Document Change Management, Economics, Family Planning, Food Delivery, Forecasting, Insurance, reputed company reputed company, Logistics, Machine Learning, Metadata, Metrics, reputed company FAST, Operational Audit, Order Delivery, Order/Customer Fulfillment, Performance Analysis, Performance Metrics, Process Improvement, Product Management, Project Tracking, Psychiatry and Mental Health, Requirements Validation/Verification, Restaurant, Risk, SQL (reputed company Query Language), Telemetry, Website Conversion, Willing to Travel reputed company: reputed company. 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